Just look for the uniquely awesome building. Staff was awesome, answered all the questions I knew the answers too. Highly recommend checking them out. Grab some moon rocks!!
First time ever going to a dispensary, felt very welcome and the bud tender was very helpful and had a great vibe to them. Never felt uncomfortable the whole time : )
I've been here several times. Def my go-to spot. Always friendly and helpful. Never too long of a wait. Online menu stays very up to date (as soon as something runs out, the site is immediately updated). Great product. Awesome specials. Definitely look into their specials on the site. They also have an early bird special (7am-9am) and twilight special (7pm-9pm) where you can buy 3 of anything and get a 4th for $1 which can help bring down the cost but you can't combine it with other deals. Right now they have the best deals in town on grass (Lula's and High Supply) and concentrates (Lula's and Bedford Grow)
I'm a medical patient and my experience with curbside service so far has been excellent. Everyone that I've dealt with, from the Budtenders to the Security Guards, have been friendly. Curbside pickup is usually a pretty quick process. I wish I knew the lady Security Guard's name, but she kept panhandlers from leaning into my car (with no mask) and asking me for money. She's very sweet but she's very stern with people bothering us medical patients... So, I really appreciate the safety that she brings. Also, Brady is my favorite Bud tender. I bring my senior dogs with me when I do my medication pickups. They look forward to seeing Brady because he always has a treat for them! Brady is also very friendly and always explains any issues that I create with my online orders. I'm also a Veteran, and I've always received my Veteran discount at checkout.
I was disappointed they weren’t doing curbside because they said they were on the website, but I was actually really happy to go in and see their selection and everyone was super friendly and helpful. Definitely coming back again.
The other day I stopped in, and this guy named Irwin help me and he gave me the best customer service and he explained the deals. It’s was best service since I been back in Michigan. Plus he explained the every payment That you guys accepted.
Been coming here regularly for almost four years. When I moved here, I tried every dispensary in town. It didn't take me long at all to choose Lume as my favorite in the area. I've never had a poor experience, whether I shop in store or place an online order they always have what I'm looking for and the order is correct. Many employees recognize me and call me by name, that goes a long way toward creating a comfortable yet professional atmosphere. I never get the hard sell here! I think that's my #1 reason for choosing Lume Jackson
Rewards program, reduced pricing compared to opening prices, good range of quality concentrates (quality as in flavor/texture/etc
Every time very nice always helpful and rest like going there instead of other dispensary s
Love it here!!!! Love my peeps. I shop no where else.
This place is well done! High quality products, great staff, overall bonus for the Jackson community for sure!
the staff is absolutely wonderful they know me by name they know what I like all I have to do is say what kind of mood I'm in and they have exactly what I want and it works every time! now because they are a smaller establishment they're pretty rules aren't as much as I would like to see! the company runs smooth the bartenders know what they're talking about it's just a great atmosphere 10 out of 10 highly recommend one of the only places I shop at and there are plenty in my town just saying
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