I've been there once just got my prescription it was good friendly helpful folks took time to teach me the kiosk to order I will say the flower is priced ok it the dab thats super high price but overall I loved it and will be going back 5 STARS all day.
Angela is the BEST! She’s awesome. Very friendly and welcoming! Extremely knowledgeable and helpful! Will certainly come back to see her soon!
love that it has the option for delivery, can't thank the owner enough! Great products, and a wonderful owner!
Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.
Hands down my favorite dispensary in western NY. The staff is super helpful and nice, always giving great recommendations. MTheir flower selection is fantastic, they have something for everyone. I've been going here for a few months and have tried countless different strains and have been satisfied every single time. The flavor never disappoints, buds are trimmed and cured properly, and they smell out of this world. Price wise everything is very fair, top shelf bud goes for $55 an 8th which is amazing. Other than flower they have a wide selection of products from edibles, RSO, disposable vapes and vape cartridges. Plus, a little selection of non-infused snacks and a nice selection of glass. I love Adlai's and I'm sure you will too once you go and check them out.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
The staff is extremely knowledgeable and helpful with your needs! The store has a great display of different gear and products they carry.
This team of budtenders are some of the best in the Mohawk valley, maybe even in the industry. Everyone was genuinely knowledgeable about companies and products they had in store. Andrea was a plethora of information on New York brands and their practices. Carly also being an open book of info; elaborated that she studied cultivation at a SUNY school. She made me comfortable while shopping but also made me feel confident with my selection due to her knowledge and experience. They informed, and signed me up for a killer loyalty program too before I left. Also, the shop is woman owned! I can’t recommend this shop anymore!
I shopped around many places on the territory before finding this shop, and it's been my go to ever since. The flower and oil are second to none & the staff are extremely friendly. I highly recommend Dead End to anyone looking for that top shelf flower.
The system works perfectly, Call ahead and when you got there it's ready for you. Pay and go,
Kay was amazing. Kay helped with similarities that I was used to and knew how to connect the dots with my pharmacy and medication that does the right trick the first time. Vierro @+++++++ love the effort you put in Kay!!
They were so helpful in helping me take the right dose and right stuff.
Hi I always have questions and everyone there is so very helpful! I just tried the cliq pod and I just love it! Thanks preorders for the suggestion! And thank u to Allison for her help with the battery, she’s so pleasant and helpful!
Best dispensary I have been at in a long time! Clean, friendly and knowledgeable. This is my place! What a place!
Friendly knowledgeable staff was able to recommend really good flower at a good price. Definitely gonna be my go to store
The ice cream cake strain is awesome, and only $23 for the eighth so that was nice, at 25% off. I like the deals they have and their 3 star level product
Adam was a ton of help. This place is great!
Adam was a ton of help. Place is the best
Stopped in again today and as always, amazing selection and crew! I drive from Rochester to come here. Quality, knowledge and prices are exactly why I keep coming back! Thank you! -Debbie
Let me tell you this, I didn’t dislike anything about this place!! Great prices on a wide range of tiers. Go see Brandi, she’ll get you where you want to be!
amazing friendly and knowledgeable staff. Been shopping here since they opened and I'm always happy with the service and the everything I purchased.
My favorite place and I’ve been to most best prices on the rez and Curtis provides excellent service. High-quality products at a reasonable price.
I love coming to The Lab! I drive an hour to get there but it’s so worth the drive! Great prices, helpful and friendly staff; overall great place!! I try not to shop anywhere else!! If you’re ever in the area, you should stop by and give them a try!!
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Bey good place good flower good everything.i say everyone should come here vibe is great and the people.
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