The door person was very friendly and informative. Great service and value. Will be back!
First time being in this dispensary and wow it definitely blew my expectations out of the water! BEAUTIFUL store with huge windows and natural light unlike any of the other dispensaries I’ve visited in the area. Staff had a great vibe and steered me to some new strains I hadn’t tried yet on the IL side. I will be back when I’m in the Edwardsville area 100%!
During my second-ever visit last week, I thought I'd lost a keepsake -- my dead dog's ashes in a spent .38 casing -- when I pulled cash out my pocket. Went back and the manager spent 10 minutes reviewing tape before saying it wasn't lost there (later found it beneath the car seat). I thought that was extraordinarily considerate of the guy, and he made a customer for life. Nothing to dislike about the products, place or people. Can't say the same about Beyond/Hello, sorry I ever stepped foot in such a sterile place, with all the charm of a WalMart and employees only slightly more engaging. Ascend is superior in every respect.
The convenience of order on leafy is great it’s so simple and fast! My dispensary Terrabis was great, they had a great selection of flower to choose from so there was plenty to choose from and they had a drive thru which makes thing even simpler!The service was friendly and fast and with great discounts for new customers along with discounts for returning to pickup any of there great buds! I will definitely be using this dispensary again! The flower / buds look great now it’s time to relax and taste this green goddess!
Super clean, friendly, knowledgeable staff, above-and-beyond customer service, and they're super patient and kind. Only had a line one time that I've been there, but it moved quickly, and there is a steady stream of people coming and going. Staff were excellent helping me find the strains I wanted to get the effects I needed, as well as taking the time to explain all the details, like how to use each product, which terpenes did what, the process the different concentrates are made by, and really took the time with me to make sure I had the best possible products for my individual needs while keeping it all in my budget. This is my go-to store, and I'm really strong about supporting good businesses and good customer service, so I won't go anywhere else. They even keep your history and notes in their computers about prior purchases, preferences, and needs. Really on top of the game there. Having Happy Cloud right next door is icing on the cake- same company, same amazing service, and they will hook you up with all the supplies you need, from wraps to vapes to rigs. They also sell a lot of work from local artists and I prefer to support my community businesses anytime I can over faceless mega corps.
This is my go to dispensary. Everyone is always so friendly and customer service is top notch.
What a cool experience. I still feel a bit awkward openly walking into the store but I promise you, I'll get over it!!! I appreciate the over-the-top service starting right at the front door. Always pleasant and welcoming. And the same is true in the store. All my questions are answered according to my needs. I love it!! Thanks to everyone at the store.
Love the variety of products and the rewards program. The staff is always fun and professional! We recommend Root 66 to everyone. Keep your sativa strains stocked and we'll be back for sure!
Wonderful atmosphere and bystanders. Knowledgeable and fair prices for amazing flower and products!
I'm really beginning to hate their website it has become almost impossible to place an order ahead of time because the site keeps freezing up.
Litchfield is lucky to have Windy City, great products, prices are decent for Illinois. The staff is alway kind, helpful, and knowledgeable.
The place has good vibes, employees are authentic and eager to help you. Menu is big had a lot of everything only bad thing I could say which isn't too bad is we haven't gotten any weekly deals yet I know they are in the works just can't wait to see what they will be.
We've been going there for a few years now. We've had one issue since we started there and it was resolved almost immediately. Great staff from the security, to the budtenders, and to the manager Corey. We're always recommending this place
Mimi has been my go-to budtender for a while now, and she never misses. She is consistently personable, super helpful, and just has the most chill energy. If you want someone who actually listens and knows their stuff without any rush, go see Mimi. She definitely deserves more than five stars!
The Bud tender turned me on to a couple of vape cartridges that are downright monster. Not bad price for 1 gm carts. Will be back.
Been coming here for about 6months and I love it. Just wanted you to know that I didn't get my new renewal card for $25.00 & you need add$100.00 ,not very happy but it's over and hopefully I will be there until I hear back from the Medical Marijuana.
Without fail, it’s a great experience from ordering to pick up! Excellent staff and quality products.
Friendly knowledgeable staff. Great selection and pricing. Drive thru is convenient.
Paige was an excellent associate to deal with, top notch secrvice!!
The best in town. BY FAR. I'm not wealthy by any means. And I will spend more money for the same product. And its all because of there customer service. Cody or Kody is amazing and if I knew the other 2 or 3 I always see in the drive thru. I'd sure shout them out as well. These guys are always in a good mood. Always respectful, polite, and helpful. I've been upset because I'm impatient. And no matter how I act. They treat me with the some respect and kindness. I wish I could afford to tip these guys like I want too. I hope this helps that crew get a raise. Because they deserve it! Greg A.
Had a amazing visit Solomon garcia is a great budtender
Everyone is so kind and uplifting. Durk is the utmost awesome person. He so patient... AND ....informational.. bless his heart..ALWAYS TRYING TO GET ME THE BEST DEAL..i keep COMING back because of him....you need TEN MORE DURK!...
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