I had a wonderful experience as always the staff is great and always pleasant.
I didn’t enjoy my visit waited a long time the security is not friendly not the same vibe as before will have to look for a friendly atmosphere since they sold not good customer service condescending
I've only bought from here a handful of times so far. Each time has been easy to place my order and pick up. Thank you
this was a fantastic stop, especially for my first time using a medical marijuana dispensary. I am a disabled veteran and they gave me such care even though the system for the state was running slow. I appreciated the pharmacist appointment to help me explore what was readily available and the bud tender knew exactly what he was doing. I would highly suggest. Michael as he knew what he was doing and how to assist you with what it is you needed. prices were extremely fair, especially for someone living on a limited budget. highly recommend coming into Hive
Been there 2Xs so far and both times I had a EXCELLENT EXPERIENCE!!!! Great staff, Great price, product, blah blah blah. Oh yea, they even give you CANDY!! Candy bowls all over the shop! It’s the place to shop!
Jim buddy’s is a great small business. I have gone in for a number of different products since they opened and never had a bad experience. Everyone is very friendly and extremely knowledgeable about the items they carry. If you ask for their opinion you get an honest answer. They have a wide selection of products for nicotine, flower, and concentrate including the nicotine, flower and concentrate itself. The prices are competitive and this is one of very few stores I prefer to go to in person over online but you can also order online but you will be missing out on the friendly informative staff. I absolutely recommend this to everyone it’s where my dad and boyfriend go for their vaping needs.
THE PLACE TO SHOP!! This dispensary consistently has the best pricing in Western Mass!! Deals like no other! Everyone is nice and the staff is respectful! I only wish it was in Westfield. Definitely worth the extra 15 minute drive to get an OZ and stock up!
The staff is very helpful and very knowledgeable about the product. I always get the best recommendations from here!
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
some of the employees are cool but some are rude. he asked people before me if they want to use their 25% off but doesn't ask me on my turn. and yes, I was using it. then he did something else childish, not writing it here. I will go to Springfield from now on.
Love the store, there’s employees like Brian and Kai who always have a great sense of humor and makes shopping here easy.
The dtzff is wonderful and I've made yhid my favorite dispensary
One of, if not top, places in MA. . . !!!
Jessica was kind, professional, and made my transaction stress and worry free. The new store layout is friendly, inviting, and the product I got is just right for my back pain. Would recommend for locals and visiting stoners alike
Love this place ! The team is awesome and the laid back atmosphere makes you feel comfortable .
Best place I've been to, always great deals and selections!
My favorite local dispensary! The staff is super friendly, and generous with their time and knowledge. The prices are pretty great, and I love the Jack’s Pack where you get 3-1g prerolls for $20. Super convenient and affordable! The location is very accessible with tons of free parking. I always take my ESA, Bubba, with me and he’s always met with kindness and treats. Overall, this is just a low key and quality dispensary with kind, passionate folks doing their best work. I really appreciate them.
Sweet Spot has both an excellent and knowledgeable staff. They are patient and answered all my questions. Their line of medical products is better than other dispensaries I have visited. Best of all, their prices on medical Tuesday are the best.
The young lady upfront(middle eastern) is so sweet. Her personality is always upbeat! Keep her in front and give her a raise!!!
Tanisha was my budtender today and she was fantastic. She offered me a better deal (larger quantity) on my favorite product but I buy in smaller quantities in order to limit how much I smoke. I really appreciated her advice, her friendliness and professionalism. I've never had a negative experience at Story so the ones I've read are puzzling. Maybe it's time to look in the mirror, folks!
This place has high quality product for an affordable price. They also have a great selection of different strains.
I regularly visit Silver Therapeutics and am consistently satisfied with my purchases. Their rewards program is the best I've experienced, even better than McDonald's. I earn points nearly every visit, and the prices, sales, and deals are unbeatable. Atmosphere: is very inviting very aesthetically pleasing naturefeatures a warm inviting and natural light space I had Payton as my budtender, she was warm and kind, and recommended a Pink-Runtz pre-roll I can't wait to try. I highly recommend Silver Therapeutics, especially Payton.
Awesome place! Very helpful and informative! Must come to this place again!
What I like about this place.... the service is great, quality of marjunia is good, atphomere is good, what else can u ask for. Wayne, Salem, Jazzy, Ms. Roe, and couple of ladies are very helpful. Please excuse me gorilla not remembering everyone's name.... see u there
The y always have the best customer service,the flower is immaculate,the community its surrounded in is very welcoming
Everyone inside is super helpful. The selection of products is great and just keeps getting better- there's always a new strain to try here. Preordering ahead online has always been a smooth experience. I highly recommend this dispensary!
My experience at Rise Silver spring was Phenomenal! Ceaser was very helpful and he made sure all of my questions were answered! I will be back!
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