Dispensaries open now in Ballston Spa, New York

Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.

I absolutely love this dispensary. The staff is very helpful in finding strains/products and giving you the best deal. There is lots of variety that are not too costly.

I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

Definitely put this shop on your destination list! Awesome, knowledgeable, friendly staff.

Absolutely love this dispensary! A different strain was suggested and I finally found relief from horrible insomnia!

excellent selection, excellent prices, staff makes great suggestions and is always wonderful.

Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !

I don't know what these other reviews are talking about, but this is one of the best dispos in NY State and the cheapest! The staff is very knowledgeable of their products, they always have great suggestions and they are super friendly they never forget a face. Will always hit this one even tho I live across the river.

First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains

Nice people good stuff like that the tax is already included so I can go in with the amount I need without the stress

SOTM is the very finest retail store that I've ever been to, and not just Cannabis dispensaries, but all types of retail stores!!! The staff is amazing! Three people that have helped me in my purchase decisions and that treat customers like friends are: Will, Emerald and the owner, Ronnie. Will is very friendly and knowledgeable! Ronnie is a model business owner who works the sales floor often and he knows how to please his customers with his vast Cannabis knowledge, his amazing product variety, his great pricing, his enjoyable, upbeat personality, and his customers come first priority!!! I've had the pleasure of being helped at SOTM by a long time, wonderful floor person, Emerald! She is an inspiration to everyone with her truly beautiful customer interactions. She treats every customer she helps as if they are the most important person with her great communications and uniquely beautiful personality!!! I would drive for over an hour to get to SOTM, because it's truly that uniquely awesome in every way possible!!! I'm lucky to only live 10 minutes away from this jewel of a store!!!

The selection is phenomenal and the service is equal if not even greater. Friendly staff and very welcoming and fun atmosphere. Great deals as well.

I already love this place, stopped there for the first time a couple days ago. Love that they are open so early, I can go there on my way home. Really great selection of products, very helpful and friendly staff, great way to make a great impression. See you soon!

Excellent service, products are great, and selection is vast. You will find something that will satisfy any itch you may have.

Great place but a little disappointed after driving 45 minutes to find they wouldn't honor what was on my invoice, saying 1 ounce was the limit. If so, they shouldn't have sent back the Leafly invoice showing my more ordered products if they weren't going to fill it all.

First time here and it’s been a great experience! Joe is amazing and will help you find exactly what you need!

This is by far the most professional dispensary I've ever visited. The overall atmosphere is relaxed, friendly staff, clean environment. Dino provided an exceptional customer service experience. I would HIGHly recommend Exit 31 Exotic. Top notch quality.

Madeline was awesome! She helped me pick out an edible and really took the time to explain the ingredients and how everything works. You can tell she’s very knowledgeable about the products she carries, and she made the whole experience easy and comfortable. I appreciated how patient and informative she was while helping me choose something that would be right for me. Great customer service and a great attitude — definitely a budtender who knows her stuff!

Excellent customer service and knowledgeable employees. Huge selection of some of the best cannabis in New York State

Great staff and awesome service! Everyone is kind and very helpful with finding what your looking for 5 stars!

PHENOMENAL experience. funny story: upon stopping by in person, i realized i didn’t have my ID! totally understandable. and then i remembered — Lucky Green delivers! such a dope experience, and the bonus matches, pen and sticker are the icing on the puff. thank you!

Pleasurable retail shopping experience. Would be happy to continue supporting this new Woodstock dispensary. It's a positive for consumers to have new options and choices available locally in town.

Drove over 90 minutes to their Northampton location to actually be able to say that I am now getting my stash directly from Cheech & Chong at their own storefront. As someone who truly appreciated their films in their youth. It fulfils a 21 year long dream of mine. It was an amazing photo worthy experience I will always remember. Their staff are super friendly and helpful. They sincerely work with you to really dial in discovering the effects you want. To help connect you with the right products that they have in stock within your budget. Their deals are absolutely outstanding. In these rough economic times it's good to know that they are still looking out for us. By providing the highest quality cannabis products that we can actually afford. Whether you buy their own products, or another brands that they offer. You will be hard pressed to find any place better that checks all of the boxes for being the absolute best dispensary in the state.

This place and Dreamer are the two best dispensaries in Western Mass! Prices are truly unbeatable, look no where else but these two places!! $50 oz's??? What???? Unreal!!! All high quality too so you don't have to worry about mold! (Cough cough HEKA cough cough)

I have chosen The Hempest as my favorite pot shop in Northampton. It reminds me of the Oregon Coast shops I used to live near. The product has been top notch. the folks there are friendly, the prices are fantastic. There is a nice vibe in there, people are enjoying working there, this is a good spot.

love this place, staff 10 out of 10, everything 10!