The only dispensary I’ve ever used since getting my medical marijuana license 2 1/2 years ago. They have a large menu with the wide range products including flowers tinctures pre-rolls and just about any other form of flour or THC. Excellent service really nice atmosphere and very helpful and friendly staff. You can Peru’s their menu pre-order and pick up Ready when you arrive!!! Overall I’ve had nothing but good experiences here. It’s the ONLY dispensary I have used, respectively. Close convenient and good prices.
Love this Place! Super friendly and consistent!! Best location Ever!!!
The system works perfectly, Call ahead and when you got there it's ready for you. Pay and go,
They were so helpful in helping me take the right dose and right stuff.
Hi I always have questions and everyone there is so very helpful! I just tried the cliq pod and I just love it! Thanks preorders for the suggestion! And thank u to Allison for her help with the battery, she’s so pleasant and helpful!
The staff is extremely knowledgeable and helpful with your needs! The store has a great display of different gear and products they carry.
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
Bey good place good flower good everything.i say everyone should come here vibe is great and the people.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
The Affinity Medical Dispensary is by far the best MEDICAL dispensary in the area. The vibe at Affinity is amazing. When you walk in and are greeted (by the OG Greeter, IMO) of Affinity... ...he just sets up a good vibe right away, The Bud Tenders (Are we still calling them that? LOL) are amazing. Educated about the product, do not rush or pressure you, very professional. ...and at the same time, they are creating a great vibe/experience for everyone. - PERKS, PERKS, PERKS - As a patient you get the most incredible perks, deals... etc. Carry some amazing glass pieces. Just an amazing place. Thanks for all you do!
I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.
I had a wonderful experience as always the staff is great and always pleasant.
I've only bought from here a handful of times so far. Each time has been easy to place my order and pick up. Thank you
THE PLACE TO SHOP!! This dispensary consistently has the best pricing in Western Mass!! Deals like no other! Everyone is nice and the staff is respectful! I only wish it was in Westfield. Definitely worth the extra 15 minute drive to get an OZ and stock up!
Been there 2Xs so far and both times I had a EXCELLENT EXPERIENCE!!!! Great staff, Great price, product, blah blah blah. Oh yea, they even give you CANDY!! Candy bowls all over the shop! It’s the place to shop!
Kay was amazing. Kay helped with similarities that I was used to and knew how to connect the dots with my pharmacy and medication that does the right trick the first time. Vierro @+++++++ love the effort you put in Kay!!
Jim buddy’s is a great small business. I have gone in for a number of different products since they opened and never had a bad experience. Everyone is very friendly and extremely knowledgeable about the items they carry. If you ask for their opinion you get an honest answer. They have a wide selection of products for nicotine, flower, and concentrate including the nicotine, flower and concentrate itself. The prices are competitive and this is one of very few stores I prefer to go to in person over online but you can also order online but you will be missing out on the friendly informative staff. I absolutely recommend this to everyone it’s where my dad and boyfriend go for their vaping needs.
some of the employees are cool but some are rude. he asked people before me if they want to use their 25% off but doesn't ask me on my turn. and yes, I was using it. then he did something else childish, not writing it here. I will go to Springfield from now on.
One of, if not top, places in MA. . . !!!
Jessica was kind, professional, and made my transaction stress and worry free. The new store layout is friendly, inviting, and the product I got is just right for my back pain. Would recommend for locals and visiting stoners alike
Love this place ! The team is awesome and the laid back atmosphere makes you feel comfortable .
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