Verilife - East Syracuse (Med)
4/3/2022
Listed one strain on a sale price online. Charged more than double upon arrival. Had to switch strains due to "marketing error". Bought five carts...four worked perfectly, one did not due to a bad coil.
To prove the coil was bad, the employee made me try to smoke in the parking lot, despite watching me drive up to the business.
Company would not exchange for exact same item despite bringing receipt, dispense info, and an untouched cart. Was told to buy their special battery to make the cart work and that is the error (I've used over 75 matter carts with my current 3 different batteries).
However, they said if I do buy their special battery and it doesn't work, no refunds allowed and I'm on the hook for the cost. Don't shop here if you value customer service.
Plenty of other options extremely close by...like within 2 mins of this location and they will make sure your product works. Unethical and immoral.