-No accessories at all (read: no filter tips, cones, only 1 type of papers, only $40 grinders w/o kief compartments, NO 510 thread batteries!?). Result? I went elsewhere and gave THEM my money.
-Really pushes/caters to premium brands which are far overpriced and lacking true quality (Qwest Mac1 @$75.00!?). If you're going to cater to "elevated cannabis retail" experiences, pick product like 'Boaz' or 'OGEN', which stay under the $60.00 per 3.5g (which, by the way, your average cannabis consumer really needs to be coerced into buying.) Your average Joe expects to spend $26-35/3.5g @18-20%.
Your price-matching guarantee doesn't make up for it or the lack of actual decent inventory, unfortunately.
-Zero 1g options. Result? I went elsewhere and, again, gave them my money. this is how stones sample many products before investing in a larger, more expensive quantity.
-Lastly, your website is bad, inventory being consistently incorrect when placing online orders. The explanation given for why they are not on Leafly is that they did not 'see results'. When suggested that they saw no results due to overpriced product, lack of stock/variety, and several new dispensaries within a 5km radius of their location, the manager repeated the company stance. How arrogant. The appropriate response is "thanks for the feedback, I'll take it to management". Hint: you can do this whether or not you actually intend to follow through.
I'm tired of giving my money to big corporations, so I try to spent my hard earned money in smaller stores. Hot damn have you guys made that nearly impossible.