Canna Cabana - Okotoks
6/4/2026
One of the worst retail experiences I've had. The products were poor quality, and after seeing the condition of the store, I'm not surprised. The location was dirty, disorganized, and looked like it had been neglected for quite some time.
The staff were not rude, but they seemed to have very little understanding of the products they were selling. Basic questions were met with vague answers or complete uncertainty. It's hard to have confidence in a business when the people working there appear to know less about the products than the customers.
The biggest issue seems to be management. The lack of cleanliness, poor organization, and overall low standards make it clear that nobody is paying attention to the customer experience. The entire store feels poorly run from top to bottom.
There are plenty of better options out there. I gave this location a chance and regretted it. I won't be returning, and I wouldn't recommend anyone waste their time or money here.