o........k

Im a med patient, this is the second time this occurred. The first time the Store Manager called me and assured me that it was a mistake. Im starting to believe this is just how minorities are treated here. Fast forward to 2/9/24 i walk in around 2:30pm (5 people already in the lobby). All 5 people are called in plus 2 people who came in after me. Frustrated, I knock on the window to ask the receptionist whats going on? He said he put me in queue he doesn’t know what they’re doing back there. Im then called, they tried to say because i was trying to exchange a faulty cart i had to be seen by a lead. I find it hard to believe a lead was tied up for that duration of time (almost 30 minutes). Im starting to think this is cultural/behavioral since this has now happened to me twice at this location. I wonder if this would’ve happened TWICE had I looked like the other people in the lobby… I wonder if other minorities have experienced this or didn’t notice because they assumed the people were med not rec. Not to mention they still didn’t do my exchange of the faulty cart they sold saying it was out if the 48 hour window. Told me to call District Cannabis about the cart, I’ll be calling more than them.