Ancaster Joint Cannabis Shop

The staff were super friendly with great knowledge. Will come back.

Great staff, ideal location & always well stocked. Can't say much more about this place, awesome employees and they always have what you need. As a regular customer i visit this store often, i am a regular purchaser of flower & their vape cartridges. I consistently buy the same cartridges as i know some can be faulty and not work as well, but the last time i was in an employee highly recommended a specific one. Although, i like to stick to the ones i know i thought id try it out. I opened it yesterday and began using it, however noticed the oil was coming through the mouth piece and there was a burning coil taste, so this morning i took it back in hopes of getting a refund/getting the one i know works well. When i arrived at the store i was told they can only help if i had returned this item within two days of purchase and not when it was actually opened/used. I was quickly told to contact the vendor and that they could not do anything, but they could "sell me a new one" . As i've said this is a great store & i never had any issues before, i guess policy is policy, but youd think that the manager could have worked something out rather than leaving me high and dry with a defective product, wanting me to ship it back to the vendor which could take weeks to get resolved. Poor poor display of customer service.

Excellent selection of products at great prices.

friendly staff and in a convenient location