Won’t be shopping at this store ever again. My husband and I just bought a new bong half an hour ago, get it home, rinse it out, fill it with water and the bottom shattered. Not even 10 minutes of owning it. We hadn’t even opened our bag of weed yet!! Go back to the store to hope for at least a replacement or refund, and NOPE. They wouldn’t do anything except give a discount to buy another one. Why would I want to buy another bong that will just break? Ive been smoking weed for over 12 years, so no it’s not my first time with a bong. I’ve never had such awful customer service. My husband and I have been loyal customers ever since this store has opened, spend thousands of dollars and it’s super unfortunate we will never be back.