We’re Canada’s cannabis shop, we’re here to give Canadians the educated and curated experience they deserve. At Fire & Flower, we thoughtfully handpick each strain and accessory to maximize your experience. Our Cannistas share inspiring insights, easy-to-follow advice and as much or as little education as you want, making your purchase simple and snappy.
Unprofessional customer service. Certain pink, dead frizzy haired staff member attempted to refuse giving me my "pre-paid" order because she wanted to see my bank card after verifying i was indeed the customer by seeing my identification. Then proceeded to lecture about bringing the bank card I paid with when i never needed to do so previously. Their website doesn't even mention the need for a bank card.
Only and last time this has ever happened, will definately be taking all business to a far more professional dispensary... Omagakki's Dispensary. Can only imagine how many other customers this staff member is going to steer towards other dispensaries through their sheer stubborness, attitude and incompetence.
