71 Reviews of RELM Cannabis Co. - Burlington
4.5
Quality
4.6
Service
4.4
Atmosphere
November 3, 2023
The employees are some of the most kind, caring and knowledgeable people. Its a shame that the owners of the store are borderline incompetent and disrespectful. There has been constant supply issues that has lead to the store closing several times. Whenever they do get product it in, its mostly the same stuff over and over again. This is also the most expensive store I've purchased from, even with their discount. I fully expect more store shutdowns in the near future once their current stock dwindles down again.
May 1, 2020
First time buying legal cannabis, and boy was I ever not disappointed! Whoever told me legal cannabis was crap, was crap themselves! The folks at Relm were amazing! They offer delivery within like 24kms! Amazing. The guy who’s name I forget who talked with me on the phone, was very friendly and patient with a first timer with many questions. He gave me great information, and his recommendations were spot on! Never mind the product itself! I have been smoking for decades, but perhaps not had the best quality product. I got a sari a strain ghost train haze, and an indica dominant sunset! Both knocked my socks off for their intended purposes! Great flavour, great highs for both. The Sunset was a bit dry, but whatever, it knocked my socks off! Right?! Thanks Relm! You have found yourself a new longtime regular customer! Your business knocked my socks off!
July 27, 2022
I’ve had consistently good visits here with some great advice as a newbie. They don’t have much in terms of gear, but I guess you can’t have everything.
June 10, 2022
I like the place. Cool staff , 🔥 buds. Check it out !!
February 23, 2020
I absolutely adore relm, wayy better than Pioneer. I trust mike I tell him what kind of high I'm looking for and he points me in the right direction. I have brought many of my friends to meet him! I tell everyone about relm! It's the best one you cant find better stock, quality, or customer service elsewhere! My favourite part of relm is learning about the types of weeds that they sell from the vendors I enjoy learning! Keep up the amazing work!
I will be back for a refill soon!!!!!!
This was my second time ordering delivery from Relm and both times have been great! Great service, efficient times and lovely delivery drivers! Even being quite far in their delivery range they still do a fantastic job! As previous reviewers have stated this place really knocks my socks off! 10/10 will recommend
June 18, 2019
Worst business ever. Looked at their menu which they cannot be bothered to update and than drove down to store. Walked in and was handed a menu with only 5 items on it. Went there for Moonbeam as I cannot get anymore since I am not with Tweed. The lady behind counter said "we don't have any of that but try this". So they don't even have what I drove all the way down there for, even though it is only one of 5 products on their menu. If they are going to charge such ridiculous prices you would think they could at least have the decency to update the products there are selling in reasonable time so people are not fooled into driving to their site just to be disappointed. This is the final straw for this waste of time and money they call a retail establishment. Until they get their stuff together and at least have the courtesy to keep a menu up to date I would say don't waste the time and effort going to them. They clearly do not care about your business which is disgusting since they are one of the only legal stores in Province. It appears they are not the ones that should have received a licence. Shame on them for providing such horrible service.
I did not realize this was curbside pickup only. Young man outside directed me to the online process and I place my order.
Less than 10 minutes later I was on my way. Awesome. Thanks Gentlemen.
Excellent visit, staff was helpful and fast and got me my order within 2 minutes of arriving. Only down side was people not being aware of their surroundings. I had to wait for people to move to be able to back out of my parking spot. But that’s no fault of Relm, just customers not knowing how curbside pickup works.
I like the curb side pick up option you’ve set up this location ! It was ready exactly when I got there . Employee was courteous and was appropriately dressed ( gloves , masked)
Curb side pickup was convenient and friendly ! I look forward to seeing the store one day. Friendly staff ... lots of reasons to smile :-)
April 14, 2019
This place was awesome and had good prices on the strain I wanted.
New curb side pick up is great! Going forward paying online with a secured website when you place an order is preferred to giving credit card information over the phone
You guys are great, super fast to process the order, friendly staff and clean, safe pickup! Thank you for your service during these times your customers appreciate it!
I like your friendly and knowledgeable staff. Ive always had good expieriences every time there. Covid 19 curbside pick up is awesome too. Thanks Relm.
Best place in Burlington. Service is fast and during regular operation they don’t make you wait, no two tier system like other places.
I love everything about this location. Its convenient, the staff are wonderful, and the curbside process is so simple and safe for all sides. Thanks Relm.
April 26, 2019
AMAZING KNOWLEDGEABLE STAFF, HUGE PARKING LOT.
LOTS OF OPTIONS FOR BUD AND OILS.
Will go to relm every time I need anything!
June 27, 2019
The bare minimum is being done here by the business owner. The budtender was great. Very friendly and knowledgable. The atmosphere is not great, and the menu is tiny. They really need to look at what other stores are doing and level up their game. I’d rather drive the 15 min to Dundas for a better menu and overall experience
June 21, 2019
I hear a lot of complaints about it being dry and sometimes binder weight. This is something that is out of their control. they receive their shipments from the government, so that is who's to blame. my main issue is the lack of product they have. I saw some strains online that I wanted to pick up, but when I got their, they handed me a menu with only a few options, and none were what I went there for. They have security checking i.d before you even enter the shop, and then there is a greeter when you get inside. Store was large, but very empty looking, but the staff were pleasant and helpful in picking a strain that fit what I was looking dor
Curbside pickup is so fast, the system works well, pay beforehand over the phone, and everyone who works there is so chill and nice.
Always the best customer service and knowledge of product. Curb side pick up is the best and fastest weed service! The best.
quick and friendly service, as usual! thanks to the relm crew for hooking me up during this time!
Fast and easy. Friendly staff. Safe set-up. Everything you need for a buying experience these days