Spiritleaf - Castlegar

We appreciate you took time to visit the store and to share your feedback. The government sets the base price which retailers then add a markup to, to cover the costs of licensing and overhead etc. The products we carry usually come at various price points and the concierge at the store could recommend an alternative next time you visit. We appreciate your patronage.

Hello Vinnie and thank you for sharing your feedback, I'll be sure to pass it on to the team!! Our goal is that our stores consistently evoke a positive energy and provide customers with a welcoming, knowledgeable space to gather & share experiences. We source products that are local and sustainable, stocking brands that share our values for quality. Thanks for the kind review!! Look forward to seeing you soon.

Thanks for leaving this review, we appreciate the support. It is our mission to be a positive force that enlightens – much like the products we offer. Take care.

Thanks for the 5-star review, your support is appreciated. We work hard on ensuring our knowledge is top knotch ;)

Thank you for your feedback. Cannabis sold in our shops is already sealed and stamped by the licensed producer and therefore, we do not have a role in quality control. However, we will be actively tracking and gathering customer feedback in order to stock products preferred by our customers. Please send an email to us at high@spiritleaf.ca detailing what LP and strain this product was so that we may track if this is a common complaint from our customers. Furthermore, our prices are currently competitive with the legal adult use market in Canada. The government sets the base price which retailers then add a markup to, to cover the costs of licensing and overhead etc. It is understandably frustrating that the average price is still higher than the illegal sources and it is not clear if this will equalize. The benefit of purchasing cannabis through legal retailers is that the product is regulated and is safer than the alternative. As we begin to expand our product selection with new strains that become available to us, we hope to provide a broader range of prices for our customers. We do hope you will continue to support Spiritleaf as we evolve in the cannabis industry.

Thank YOU for this 5-star review. We are pleased to know the store was enjoyable and a good location for you, we'll be sure to share your comments with the staff. We appreciate the personal recommendation also, see you again.

Thank you so much for taking the time to leave a review on your experience in our store. Feedback is always appreciated, good or bad. It is very unfortunate to hear you did not have a pleasant sales experience during your visit. We pride ourselves on our product knowledge and customer service. That being said, we are a new business that has recently hired a number of new staff. And while we do our absolute best to ensure our concierge’s readiness to help customers, it seems we may have failed on this occasion. We would really appreciate the opportunity to make it up to you. Please feel free to call our manager at 778 460 4458 so that we may attempt to satisfy your experience.

It is amazing to hear how much you enjoyed the in-store experience! We'll be sure to share your comments with the staff and you are always welcome! Thank you.

Hello and good day! Great to hear the in-store experience was so excellent and that the product selection was good for you. Thanks for visiting and for leaving this review, have a great day.

Thanks Barb! We appreciate your visit to the store and for leaving us a review. The products we carry usually come at various price points and the concierge at the store could recommend an alternative next time you visit. Have a great day.