
29 Reviews of Spiritleaf - Princess Street - Kingston
4.3
Quality
4.6
Service
4.6
Atmosphere
April 21, 2019
Strain choices: Lots of Variety, Tons of strains to choose from I wonder if a year down the road will have the same strains or completely new ones. Personal recommendation- Blue Dream or White Widow
Staff: Knowledgable, happy, positive, willing to chat and explain differences in products.
Store: Very small, wish it was a lot larger, feels very cramped even with a few people and bud tenders. Very chill vibe beautiful store, lighting and environment is on point...LARGER THOUGH PLEASE!
Prices can be very expensive, but there is cheaper options around 9.95-10$ a gram nothing less though which is very unfortunate.
Opinion for improvement: Store be larger, more displays for cannabis products, prices and strains be posted in another form than paper booklets and on the TV sets (more open and bold in your face ya know?) Offer a recycling program for containers for repeat customers or a stamp card 10 purchases 1 gram free or something, Offer a discount price for 28G different strains..100-300$/oz.
Store is overall 7/10 love the vibe and definitely would recommend to my friends and family but there is definitely a lot of room for improvement I think as do all things
Cannabis store response:
Hello and good day! Thanks for taking the time to visit the store and to leave this thoughtful review. Tweed offers recycling at this time and we look forward to expanding this program, we agree it is necessary going forward. It is not yet allowed by the government to offer loyalty programs and is unlikely the government will allow retailers to give Cannabis away. We appreciate the recommendations and we will share them with the store owners. Have a great week!
April 22, 2019
June 20, 2019
I got right to the point and asked for the best indica in the store. The dude asked me if I also liked hybrids which was a great question and yes, I do indeed like some hybrids. He recommended one and told me that he felt it was the best product he had to offer me. He told me I would very much like it. I have to say, I was a bit skeptical as it takes some really good weed to satisfy me but wow! Definitely pricey with the damn tax on top of the already high price, but at least the quality is actually there. I am high as XXXX! I will be purchasing all of my weed from there now. I do hate the prices the govt has decided on and I do not think they will eliminate the black market this way as was supposed to be the intention, but I will allow myself to be price gouged as long as the smoke is always as good as what I bought tonight. Very very happy and fortunately I have lots of cookies, licorice and chocolate for the night, whoohooo!!
Cannabis store response:
Hello! Thanks for coming to the store and for leaving this informative review. The staff will be happy to know the in-store experience was great for you. As the retailer, we cannot take credit for the quality of the product but are happy to be able to provide it to our guest. Enjoy your munchies and see you again.
June 25, 2019
August 31, 2021
I just went there for the last time. I was harassed by one of their employees for wearing a visor instead of a mask. I was let into the store without an issue. After a minute or 2 of waiting in line he approached me and asked me if I wanted a mask and I said no. He asked me if I was exempt and I said yes. (It's my body and I exempt myself) He than continued to harass me for several minutes until I got visibly angry and asked him if he was going to let me buy something or did he want to loose a customer. He looked at me like I was a grandma killer and left me alone. I told the cashier I was never coming back because of him and when I left he said I wasn't welcome back. Spiritleaf Kingston has nazi Karens want to be cops trying to force masks on their customers. A very unfriendly and hostile environment. I will never go there again.
November 14, 2019
The staff is always very friendly and will converse at a level you can understand. I've been there several times, it's always pleasant, I never feel spoken down to nor pressured in any way. If you are worried about it being 'seedy' inside, don't; reputable shops like this are like boutiques with nice lighting and very well displayed products and prices.
They get a 4 for quality. I don't question the quality of the buds they sell. They always do the trick for me. I do, however find there to be excessive packaging for some products but that may be more of a factor of the producers.
They get a 5 for service, no question. Friendly, knowledgeable, happy.
I give them a 4 for atmosphere. The store is like a fancy boutique, which is fine, but I think it would be nice to have more of the cannabis culture displayed as well. Maybe a happy medium between a boutique and funky shop, lol I don't know. Have you tried White Widow? lol
Denis
Cannabis store response:
Thanks for your continued patronage, we truly appreciate the support. We have created a modern retail model that offers legitimacy, reputability, professionalism and a feeling of confidence. It is great to hear you enjoyed it. We agree the packaging is excessive. However, at this time the products are packaged by the producers and it is unfortunate the government requires the bulky containers. There is a recycling program available at the store, do bring your empty containers in next time. Have a great week.
November 20, 2019
April 1, 2019
Today was their grand opening. Line of eager customers waiting to go in from the minute it opened and still there by late afternoon. Staff was extremely knowledgeable and helpful. Store is pristine and new. One noticeable thing, the windows are opaque. So while it lets in light, that deadly direct sunlight does not reach the jars of cannabis on display. Good thinking!
The big question in everyone's mind here in Kingston is the price of cannabis. In eastern Ontario we have the unique fortune of the Tyendinaga Reserve cannabis stores for the past years. While the prices of Tyendinaga are impossible to beat, Spiritleaf prices are not bad if you do not want to drive 30 to 45 min. down the road
Cannabis store response:
Thank you Kenchin for visiting the store! We appreciate your fair and thoughtful comments and are glad you could join us on such a historical day!
April 2, 2019
July 29, 2020
I visited the store from out of town and enjoyed my experience. I was helped by Jason. He was very personable and knew the products well. Both products were a bit dry unfortunately, but I know this isn't the stores fault.
July 3, 2019
Dropped in today to check it out. I LOVE that I could check the menu out before I went so I didnt have to spend forever looking for the strain I wanted that was in stock. It was great!! So second, I found all the staff VERY helpful and friendly. I am pretty excited about the variety available. It gives me an opportunity to try certain strains from different LPs which is amazing. Keep up the great work!
Cannabis store response:
Thanks for the thoughtful review, we really appreciate your support. We tell the staff about your experience, they will be glad to know it was positive. See you again.
July 3, 2019
April 1, 2019
It was absolutely gorgeous inside. The staff was knowledgeable and they had a good range of product. I wish they had more product with matching levels of CBD and THC. Most product was either one or the other. Overall I think it’s a great shop.
Cannabis store response:
Hello Brent and thank you for coming to the store! We do plan to carry more selection of products, once the overall supply stabilizes. We are glad you enjoyed your store experience and look forward to seeing you there again.
April 2, 2019
April 2, 2019
Very nice and professional shop! Great spot in Kingston (plus, being next to an ice cream shop and across from the Subway - genius! Nice touch with the Tragically Hip tie-in...ahead by a century, indeed!
Cannabis store response:
Hello and good day! Thanks for taking the time to visit the store and to leave this 5-star review. We appreciate the location also, lol.
April 2, 2019
April 8, 2019
It's great that we have such a classy store right here in downtown Kingston. No need for any more online orders from OCS! I really like the layout and design of the space. Staff was friendly and very enthusiastic. Good selection of high-end paraphernalia also. I think this store will do well in the historic downtown area and seemed to have good stock and selection. Hopefully prices in Ontario will normalize as time goes on and the market stabilizes.
Cannabis store response:
Hello!
Thanks for taking the time to visit the store and for leaving such a detailed review. Your support is appreciated.
April 9, 2019
June 19, 2019
Great location , friendly knowledgeable staff. Bright and clean , with a wide variety of products. Had an issue with receiving the wrong product and management made sure to kick me some free swag for the trouble. ( the papers were all stuck together and I had a good laugh but it’s still cool ) A+ service would definitely recommend this location
Cannabis store response:
Hello!
We truly appreciate that you came to the store and took time to leave this review. We are glad the concierge was able to resolve the mix-up. Sorry to hear about the papers, do email our support center directly so we can send a replacement. Thanks, high@spiritleaf.ca.
June 20, 2019
April 11, 2019
I was quite pleased with my experience at Spiritleaf. They offer a wide variety of products and the staff is friendly and knowledgeable. Highly recommend.
Cannabis store response:
Good day! We are very glad to know you are pleased with your in-store experience and we appreciate your support. We look forward to seeing you there again soon.
April 16, 2019
December 19, 2019
The staff is wonderful and very helpful, but the loud music is a bit overwhelming.
Cannabis store response:
Hello and thanks for sharing your feedback. The stores are a hub for like-minded people, and the most trusted source when it comes to product quality and knowledge. I will mention the music, sorry for the discomfort. Enjoy the season and take care.
December 24, 2019
April 2, 2019
Great location, friendly staff; will be back again!
Cannabis store response:
Hello! So happy you could visit the store and thanks for the review, come again anytime.
April 3, 2019
June 10, 2019
The staff are fantastic, and are always happy to help you find the right strain. Whatever it may be that you're looking for.
Cannabis store response:
Hello and thanks for the review! We really appreciate the support and we'll share your comments with the team.
June 10, 2019
June 8, 2019
Perfection✌🏻
Cannabis store response:
Thank you very much, we truly appreciate the 5-star review!
June 10, 2019
April 2, 2019
Non-intimidating experience and classy store
Cannabis store response:
Hello there! We are glad you found the store experience to be inviting and thanks for the review!
April 3, 2019
August 18, 2019
What do I do I just bought 1 gram jar of city lights which was not sealed when I bought it and when I brought it home to weight it it was .7 of the gram ,is this normal ? What do I do about this? I have receipt still and jar ? Please help otherwise great store and buds
Cannabis store response:
Hello and we are sorry to hear about the problem you had with the products your purchased at the store. All the products come from the government regulated producers and are not produced or packaged by Spiritleaf. Please reach out to the store directly by email princess.st@spiritleaf.ca or by phone 1-613-546-3030 to discuss the matter. We are glad the store atmosphere was satisfactory and keep in touch if you have further questions.
August 19, 2019
April 4, 2019
Fantastic location! Really nice looking, well organized, and some great interactive sections!
Cannabis store response:
Hello! Thanks very much for the 5-star review and for the support. Do visit again.
April 4, 2019
June 9, 2019
Everyone is so cool. And there stuff is amazing. I love this place.
Cannabis store response:
Thanks for visiting and we love that you enjoyed the in-store experience so much, see you there again soon.
June 10, 2019
May 8, 2019
Clean bright space with super friendly staff
Cannabis store response:
Thank you very much! We really appreciate your support and for taking time to leave this review.
May 10, 2019
April 8, 2019
Amazing service right from the door to purchase. Knowledgeable helpful staff, great atmosphere. Great Job.
Cannabis store response:
Hello,
Thanks for the 5-star review, we appreciate your support and encouragement.
April 9, 2019
May 28, 2019
Great costumer service
Cannabis store response:
Thanks for visiting the store Chuck and for leaving this review for us!
May 31, 2019
June 14, 2019
Joel is so very dreamy, but not as much as Aurora Blue ;-)
Cannabis store response:
Thank you for this 5-star review, it means also to the store. Cleaver comments, BTW.
June 20, 2019