I visited the store from out of town and enjoyed my experience. I was helped by Jason. He was very personable and knew the products well. Both products were a bit dry unfortunately, but I know this isn't the stores fault.
Reviews284.5 out of 5 stars
Quality 4.4Service 4.7Atmosphere 4.7
4.5
28 reviews
The staff is wonderful and very helpful, but the loud music is a bit overwhelming.
Cannabis store said:
Hello and thanks for sharing your feedback. The stores are a hub for like-minded people, and the most trusted source when it comes to product quality and knowledge. I will mention the music, sorry for the discomfort. Enjoy the season and take care.
Cannabis store said:
Thanks for leaving this 5-star review for the Kingston location. The Spiritleaf stores are a hub for like-minded people, and the most trusted source when it comes to product quality and knowledge. Enjoy responsibly.
The staff is always very friendly and will converse at a level you can understand. I've been there several times, it's always pleasant, I never feel spoken down to nor pressured in any way. If you are worried about it being 'seedy' inside, don't; reputable shops like this are like boutiques with nice lighting and very well displayed products and prices. They get a 4 for quality. I don't question the quality of the buds they sell. They always do the trick for me. I do, however find there to be excessive packaging for some products but that may be more of a factor of the producers. They get a 5 for service, no question. Friendly, knowledgeable, happy. I give them a 4 for atmosphere. The store is like a fancy boutique, which is fine, but I think it would be nice to have more of the cannabis culture displayed as well. Maybe a happy medium between a boutique and funky shop, lol I don't know. Have you tried White Widow? lol Denis
Cannabis store said:
Thanks for your continued patronage, we truly appreciate the support. We have created a modern retail model that offers legitimacy, reputability, professionalism and a feeling of confidence. It is great to hear you enjoyed it. We agree the packaging is excessive. However, at this time the products are packaged by the producers and it is unfortunate the government requires the bulky containers. There is a recycling program available at the store, do bring your empty containers in next time. Have a great week.
Place looks nice thats it bad bud short counts and tell you to fly a kite if you got a problem.
Cannabis store said:
Hello and thanks for sharing your concerns about your recent experience. We are glad the atmosphere was satisfactory for you. Regarding the product, please note that the products at the store come from the government regulated producers and are not produced or packaged by Spiritleaf. We can put you in touch with the producer to express your concerns to them directly. Please email the support center to discuss this further, high@spiritleaf.ca.
What do I do I just bought 1 gram jar of city lights which was not sealed when I bought it and when I brought it home to weight it it was .7 of the gram ,is this normal ? What do I do about this? I have receipt still and jar ? Please help otherwise great store and buds
Cannabis store said:
Hello and we are sorry to hear about the problem you had with the products your purchased at the store. All the products come from the government regulated producers and are not produced or packaged by Spiritleaf. Please reach out to the store directly by email princess.st@spiritleaf.ca or by phone 1-613-546-3030 to discuss the matter. We are glad the store atmosphere was satisfactory and keep in touch if you have further questions.
Dropped in today to check it out. I LOVE that I could check the menu out before I went so I didnt have to spend forever looking for the strain I wanted that was in stock. It was great!! So second, I found all the staff VERY helpful and friendly. I am pretty excited about the variety available. It gives me an opportunity to try certain strains from different LPs which is amazing. Keep up the great work!
Cannabis store said:
Thanks for the thoughtful review, we really appreciate your support. We tell the staff about your experience, they will be glad to know it was positive. See you again.
I got right to the point and asked for the best indica in the store. The dude asked me if I also liked hybrids which was a great question and yes, I do indeed like some hybrids. He recommended one and told me that he felt it was the best product he had to offer me. He told me I would very much like it. I have to say, I was a bit skeptical as it takes some really good weed to satisfy me but wow! Definitely pricey with the damn tax on top of the already high price, but at least the quality is actually there. I am high as XXXX! I will be purchasing all of my weed from there now. I do hate the prices the govt has decided on and I do not think they will eliminate the black market this way as was supposed to be the intention, but I will allow myself to be price gouged as long as the smoke is always as good as what I bought tonight. Very very happy and fortunately I have lots of cookies, licorice and chocolate for the night, whoohooo!!
Cannabis store said:
Hello! Thanks for coming to the store and for leaving this informative review. The staff will be happy to know the in-store experience was great for you. As the retailer, we cannot take credit for the quality of the product but are happy to be able to provide it to our guest. Enjoy your munchies and see you again.
Great location , friendly knowledgeable staff. Bright and clean , with a wide variety of products. Had an issue with receiving the wrong product and management made sure to kick me some free swag for the trouble. ( the papers were all stuck together and I had a good laugh but it’s still cool ) A+ service would definitely recommend this location
Cannabis store said:
Hello! We truly appreciate that you came to the store and took time to leave this review. We are glad the concierge was able to resolve the mix-up. Sorry to hear about the papers, do email our support center directly so we can send a replacement. Thanks, high@spiritleaf.ca.
Joel is so very dreamy, but not as much as Aurora Blue ;-)
Cannabis store said:
Thank you for this 5-star review, it means also to the store. Cleaver comments, BTW.