Leafly
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Elegant af, high quality, packaging high quality and collectible! You ain’t smoked heirloom you haven’t lived!
Sheyla always has such a pleasant attitude and is always soo helpful when suggesting products because I never know what I want. She recommended RSO and it changed my life. Great store!!
Cool, historic building - across the street from a police station, which is what it is. Great selection of edibles and flower which is what we came for. They had free coffee and hot chocolate too. Nice staff. Knowledgeable. Would def return!
Wow. I have been in a lot of dispensaries in my life & this, Peak location, ranks among the best. The cannabis flower is very, very nice, enhanced by the deli-style ordering because you can smell & see what you are getting. My bud-tender was helpful & patient with me as I chose my purchases. Beyond that, even though this is a recreational use facility, the kindness & compassion demonstrated by the staff really moved me.
The system works perfectly, Call ahead and when you got there it's ready for you. Pay and go,
Courtney is the best! She helped me find what I needed and the right amount!! Was truly best experience!
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
I have been on medical for 4 years and the botanist is very friendly and extremely knowledgeable about the products and they always help me get rewards and keep me updated on them!.this is my favorite place ever because their products are terrific and awsome staff there..I highly recommend
Wonderful dispensary. The have many helpful pharmacists available to help patients select products to help treat their needs. They take great care of their patients and a wide variety of products.
I love it here new to the dispensary scene and im here forever...... the workers are all amazing....
The Vault is my go to dispensary. Very knowledgeable friendly chill staff. (Ian was quite pleasant to work with).
Love that this dispensary has a lot of products at different price points. Easy to use menu. Great staff.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
A consistently good experience- friendly staff I have gotten to know and sure beats what it “used to be like” - Lol.
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
Not sure what the fuss with previous reviews are about. Guessing they’re inexperienced with this process? I called in since I’m from Staten Island visiting the area. Super helpful over the phone. Emailed my documents, Came in, filled out form, and done less than 15mins? Only took extra minutes because I ordered a decent amount due to first time %20 discount available. Staff even helped me with the Brooklyn location and I’m definitely switching over to this Brand and location. Great experience and staff
This is my second time to this distributor. They have great products and awesome people. I highly recommend the shark shock. Today Erika helped suggest some new strains and edibles that I would enjoy. Will definitely go back.
Hello just figured I’d write this review because Angel deserves a 5 star rating she picked out a great strain, very knowledgeable and super friendly that’s what makes this store the BEST in Worcester county, Thanks Angel, Steen Swenson
Trulieve stands out to me as one of the greatest dispensaries I've visited in a very, very long time. The customer service is AMAZING! All of the workers are super polite & enthusiastic every single time. Always smiling & ready to provide excellent customer service. Not to mention they have the best strains I've ever tried. They definitely have a customer in me for the long run.
Excellent flower pricing and their own Durban Poison was close to perfect with an amazing piney aroma!
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