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Love MUV. Fair prices, great service, and the absolute best products (& strain variety) out there. I'm actually really surprised they aren't more popular. Never a bad experience.
Awesome staff and product, never seem to be out of stock if anything I am looking for. Staff are knowledgeable and beyond friendly, always helpful and smiling!
Went in today before the store closing early, because of Hurricane Helene, staff was so helpful. Eli went above and beyond assisting with my order, he is knowledgeable about the products and was able to help me select the best products within my budget. Eli and Juan Carlos were working when I went in and both staff members were very friendly and wished patients to stay safe during storm.
I have been reading reviews for the past 6/7mos. I decided to try it out. They have the most respectful, good vibes and energy at that front desk. As well as the time lady in the back in the pharmacy. I would give it a twenty rating out one to ten. Twenty being "They have it going on. Tysm Ms Karen. Shout out to her. Love you vibes. As well as the young lady next to her. First time on Friday with I went and they explained the process. Very friendly. No hostility towards me. I would highly recommend. God Bless
Let me start that the staff is always friendly very helpful and knowledgeable as a first timer I felt very at ease with the whole process I have not been anywhere else (to many horror stories) But always a But right LOL I would like to see some other deals in the ways of percentages off products the only such deal is for a first time customer nothing for the loyal customers
I ordered tropical runtz @ 27%thc when I picked it up and received it ......it was 24%thc . all I am saying is let the customer or patient know before they get disappointed. That's a big difference in strength.
The atmosphere, the employees, and their professionalism are what keep me coming back
I love Surterra Wellness (Park St location) compared to any other dispensary in Jacksonville! Will definitely be making this my go-to dispensary because of their knowledgeable, helpful, and great/kind employees and customer service! I definitely understand why they stand behind all of their products because they live up to everything they say about them! Great selection of products to choose from compared to other dispensaries I have gone to, not to mention the quality of all their products!
Cam was wonderful and extremely helpful! She knew exactly what I needed. Will definitely come back....
This is a nice, well stocked dispensary with really great staff. Everyone is happy to pull out the COAs and spend the time to help you find the best product for you. My only complaint is with MUV changing strains too often. As a medical patient, once I find a strain that helps me it's as important as my prescribed medication, and it's incredibly frustrating when you stop selling them completely.
My favorite dispensary in Jacksonville. Always fast, friendly & professional. Products are always in stock.
Great deals lately and always great people. JP was great today!
I walked in to make my purchased on a Sunday afternoon. I initially expected it to be busy, but it was actually less than a 5 minute wait. I had the opportunity to work with Tylor and he was all over it. He made great recommendations and also took the time to explain the new dispensable calculations. Thanks again Tylor. I would say just the overall experience at this location with their team has been better than the other surrounding locations.
Always polite and friendly staff. Very knowledgeable about product with great discounts. I would highly recommend MUV to all my friends.
I am a frequent customer of this store. The employees and products are top notch. The environment and service is wonderful as well. I prefer this brand and store for its quality and consistency.
I want to recognize Adrianne for her outstanding customer service. She is professional, knowledgeable and customer oriented. Thank you for your time, compassion and stellar customer service. You're going to be successful in your studies and abilities to help many people. You’re appreciated and wish you the best. jackie a
Mattie, Mattie, Mattie.. I ain’t mad at ya! u were a jewel & i appreciate u & my unbelievable Trulieve family I’m sincerely a Truliever! from denzel to the wizard tommy erikk n my guy w glasses n jason n to my beautiful soul lexie, tony the hardest working man in dispensaries too many to name.. i do wish to offer this. judy is nice but kinda just seems to be there yet when lady there a dark haired lady presenting a learning opportunity. the faces u made & attempts at whispering were not well received yet i’m not mad it just made me uncomfortable. potentially this could lead to a diversity council or training. upon entering ur door itslike finally making it to shore & like it or not everyday u show up there the onus is on u to be nothing but at the least courteous in ur capacity. let’s take this offline & work together.. cj sparkkk
I recently tried the Rise Tinctures and I was not disappointed, they are great! They are good quality oils and super potent and the taste was awesome, each oil has its own taste and they are all yummy! I definitely recommend the Rise Tinctures they are amazing!
Friendly and knowledgeable staff. They work with your budget to get you the best products for your needs. I go there all the time for my medical cannabis.
Every time I visit, I am always waited on by incredibly knowledgeable, helpful, and friendly staff. I’ve been helped by Sabrina and Carlos, who I informed of what I was looking for in my medication and fitted me with the perfect remedy. I always leave happy and impressed with the products I purchase. Quality products, quality staff.
First of all, the initial contact I made was with a SUPER kind young man named Malik, via the call center. Malik was not only extremely knowledgeable regarding the wide range of products that I was interested in, but also made the online ordering experience enjoyable and fun. Malik really makes the process easy.I have only placed online orders twice, and both times I had the pleasure of speaking with Malik. Trust me, the professionalism is unparalleled at MUV, I would recommend calling ahead and speaking with one of these compassionate associates so they can help answer any questions you may have before you even leave your house. Malik really helped me out. LaLa is very great as well! Shot out to MUV, thank you for everything!
Love this place! Love their setup & the people are always so so nice!!
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