I came in this evening and Patty and Cindy working they both were helping me out very nice and helpful. Patty rang me up and let me know I had a $5 off that was aussum she saved me 5 bucks. It doesn't seem like alot but it helps. Very clean atmosphere has a great green couch love it!! Thanx again Patty and Cindy!!
This was my first time coming here and will definitely be coming back next time! Chelsea was helping me and she was very nice, funny and has a very welcoming warm personality. Highly recommend this place!!
Embarrassed myself lol legit almost threw up in the building but keep getting deals so shiis gas too lmao this was my third time there
This is one of the nicest dispensaries in the area, you must see in person! free donut and coffee if you spend $40 during the week before 10am . Check these guys out!!
Hatch is by far my favorite dispensary that I’ve visited. The budtender they helped me was friendly & I will be back.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
Ed was awesome at fixing an issue, he made sure I was happy..
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
the store looks great! very open and inviting with great art on the wall. service was awesome and a large selection I will be back again
As always, the customer service as great. Friendly and helpful.
Always great service and deals! Also a great selection. Near work for an easy stop.
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Very friendly and kind staff. Tabitha did an amazing job!
I stopped in to grab a GM of twenty-twenty BlueNana and check out my Birthday Goodies. The budtender, Rocky made my entire day! She must’ve sensed that I could use a lift, and she warmed my heart. Thank you Thank you Thank you!
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
Chop was amazing and helped me with selecting the products that best suited me. Great experience
I had my gallbladder removed yesterday and my Bud tender knew exactly what to recommend for pain, relaxation, AND inflammation. After trying it, he was absolutely right!! And, it was the store's 2nd year anniversary, so he kindly offered me a couple free things, also good for pain. Thank you so much!
The store has a incredible selection and the staff is super friendly
My favorite dispo by far. Nice deals on nice product and terrific well informed staff. Every receipt has some kind of discount for the following week and the rewards points are nice as well. The two Jos are particularly nice and have turned me on to some fine stuff for pain and for sleep.
Great service, and very prompted! Knowledgeable about product and consulted greatly! Thank you!
Great place to stop! Conveniently on Lake Cook Road for quick entry/exit. The staff are all super friendly and the deals always blow my mind!
Good deals and good products all the time, staff are very welcoming and enthusiastic, knowledgeable on strains.
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