You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
parking lot is on Western across from gas station. great service, friendly staff
My to go guy Erick is always on point. Great place with great environment. Staff is phenomenal, always friendly. Great deals every week. Never feel rush when having a conversation with staff and above all security here greets you with a welcome smile great way to set the tone. Keep up
Riley was great he helped me get exactly what I needed
When I come to the west loop store I look for Jameel. He helps me the best to get everything perfect I wish the whole staff was that way .I really only want to go to Jameel.
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
Staff was knowledgeable, friendly, and very kind. Items I left with were of good quality.
Always a great experience when I visit my era location!
Char was great, had a nice conversation while my items were getting ready.
Just had the chill one really feel it in the body. Perfect for athletes looking to get off your feet and relax on the couch.
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
It was the first time in a dispensary where I encountered a very friendly clerk with abundant knowledge. Her name is Julissa. I had a lot of questions to figure out the strain and the dosage for my issues. She was great at picking the right one for me. It is farther away, but I will return here for my medical marijuana needs. Thank you, Julissa; you should get a raise!
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
This is my go to dispensary. Everyone is always so friendly and customer service is top notch.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
Always great service and deals! Also a great selection. Near work for an easy stop.
Everyone is so kind and uplifting. Durk is the utmost awesome person. He so patient... AND ....informational.. bless his heart..ALWAYS TRYING TO GET ME THE BEST DEAL..i keep COMING back because of him....you need TEN MORE DURK!...
Love the budtenders, they're always to helpful but not in your face about it. Great locally grown flower.
First time here but have plans to return very soon. It is a bit of a drive for me to get to but it was worth the trip. Upon arrival the strain we wanted was not available and staff was able to help us find a suitable alternative. Staff was very knowledgeable and friendly. Service was a quick as we wanted it to be and I didn’t feel rushed to get through even though they were busy. Atmosphere was clean, very cool and chill.
Great deals and good prices, staff is very helpful and friendly:)
Indi infused pre-rolls are my favorite product to pick up here, extremely well made
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
I've been here several times and now I don't go anywhere else. The staff has been so kind and knowledgeable. Immediately upon entering I felt comfortable. They never make me feel as though I'm asking too many questions even though I have many each time I come in! Did I mention their selection?! They have so much! I will definitely recommend this to both someone new to medical cannabis and to the experienced user.
Without fail, it’s a great experience from ordering to pick up! Excellent staff and quality products.
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