I have been coming to this dispensary for over two years now and I have never had one complaint about the product or their service their staff is absolutely wonderful....nuera is the only dispensary that I shop at
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
The customer service is excellent. I’ve been to this dispensary several times. The selection of quarter and half ounce flower is good from craft to budget there’s something for everyone. Yesterday 5/13/26 Heather, Mason, and David went above and beyond with their customer service. I will return.
Ed was awesome at fixing an issue, he made sure I was happy..
Always great service and deals! Also a great selection. Near work for an easy stop.
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Very friendly and kind staff. Tabitha did an amazing job!
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
The best so far, I tried to gi every Monday.
The store has a incredible selection and the staff is super friendly
the store looks great! very open and inviting with great art on the wall. service was awesome and a large selection I will be back again
As always, the customer service as great. Friendly and helpful.
I stopped in to grab a GM of twenty-twenty BlueNana and check out my Birthday Goodies. The budtender, Rocky made my entire day! She must’ve sensed that I could use a lift, and she warmed my heart. Thank you Thank you Thank you!
I had my gallbladder removed yesterday and my Bud tender knew exactly what to recommend for pain, relaxation, AND inflammation. After trying it, he was absolutely right!! And, it was the store's 2nd year anniversary, so he kindly offered me a couple free things, also good for pain. Thank you so much!
First off i just wanna say i loveee this establishment i have yet to experience anything less than great customer service from everyone. Today I went in and had the pleasure of being serviced by Deanna and just like our past interactions she was a pleasure and had me dying laughing. Besides the great vibes she and the other lady with the now orange hair always gives me but she went above and beyond for me and I truly appreciate her kindness and her very contagious personality that made my transaction and visit the best experience
I’ve been coming to this Rise since legalization and wow what a change. The newly remodeled building is amazing. The staff is always super friendly and helpful. Greg is the man! He knows everything. Always fun laughing with the people behind the counter too. Some funny ass mfers. Always a good experience here and their selection has drastically improved.
12/24/25. Sam, the cashier was super chill & down to earth. Really good at his job and took good care of me as a customer! 10/10 experience.
People were friendly and i loved my candy haze thank you guys
Great place. They always have a killer deal in every category. The service is fantastic. Everyone there is happy to help and really make me want to keep coming back. Worth the drive and next to Costco.
This is my regular dispensary. I love the website, it's menu is easy to understand and use. Great, laid-back staff. Always have great deals on a huge selection, from quantity to quality. And with the reward points i always have a little extra discount waiting.
Dope place to shop!! Music is always great, budtenders are knowledgeable, and they have great deals!
My favorite dispo near by, great customer service and very helpful at check out, one thing that wpuld be noce though is of the ipads were not as wobbly lol always flip over when ordering, great dispo!
Embarrassed myself lol legit almost threw up in the building but keep getting deals so shiis gas too lmao this was my third time there
Find licensed medical marijuana doctors or clinics nearby