Log cabin feeling when you walk in. Staff & guards are all very friendly, I like that they don’t all jump on you like it’s commission based, some other places I’ve experienced this. Always great deals!!
My favorite dispo near by, great customer service and very helpful at check out, one thing that wpuld be noce though is of the ipads were not as wobbly lol always flip over when ordering, great dispo!
Hatch is by far my favorite dispensary that I’ve visited. The budtender they helped me was friendly & I will be back.
My favorite dispo by far. Nice deals on nice product and terrific well informed staff. Every receipt has some kind of discount for the following week and the rewards points are nice as well. The two Jos are particularly nice and have turned me on to some fine stuff for pain and for sleep.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
As always, the customer service as great. Friendly and helpful.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
the store looks great! very open and inviting with great art on the wall. service was awesome and a large selection I will be back again
Always great service and deals! Also a great selection. Near work for an easy stop.
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
I stopped in to grab a GM of twenty-twenty BlueNana and check out my Birthday Goodies. The budtender, Rocky made my entire day! She must’ve sensed that I could use a lift, and she warmed my heart. Thank you Thank you Thank you!
I had my gallbladder removed yesterday and my Bud tender knew exactly what to recommend for pain, relaxation, AND inflammation. After trying it, he was absolutely right!! And, it was the store's 2nd year anniversary, so he kindly offered me a couple free things, also good for pain. Thank you so much!
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Very friendly and kind staff. Tabitha did an amazing job!
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
The best so far, I tried to gi every Monday.
Had a great experience with Jessica when picking up my order. She's so friendly and helpful really knows what she's doing.love coming here everyone is so nice!
The store has a incredible selection and the staff is super friendly
Great place to stop! Conveniently on Lake Cook Road for quick entry/exit. The staff are all super friendly and the deals always blow my mind!
Great service, and very prompted! Knowledgeable about product and consulted greatly! Thank you!
Great place. They always have a killer deal in every category. The service is fantastic. Everyone there is happy to help and really make me want to keep coming back. Worth the drive and next to Costco.
this location is much less intense than the others in the area. they still of course follow the security regulations, etc. but this location has great staff, and a great vibe. their point system is awesome, and they're great with their customers no matter who the employee is. their prices can't be beat either. keep up with the specials because I will keep returning if you do.
I’ve been coming to this Rise since legalization and wow what a change. The newly remodeled building is amazing. The staff is always super friendly and helpful. Greg is the man! He knows everything. Always fun laughing with the people behind the counter too. Some funny ass mfers. Always a good experience here and their selection has drastically improved.
12/24/25. Sam, the cashier was super chill & down to earth. Really good at his job and took good care of me as a customer! 10/10 experience.
this was my first visit to a dispensary and it was great! super chill and quiet, the staff member who helped us was SUPER kind and knowledgeable and answered all of my questions! definitely would recommend, and i’ll be visiting again :)
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