I've been meaning to write a review for a while but just am getting to it. I give this store 5 stars simply because of the customer service alone. Simple check in process, where everyone I've talked to has greeted me with kindness and information on what to do next. When walking into the store, employees are always helpful and ready to assist. I will say specifically, I am always impressed about one individuals customer service. I'm not sure if she is Curaleaf Newark manager or assistant manager but I believe her name is Maddie. And if this is not correct spelling then I do apologize but she's the woman with black bangs and star wars tattoos. She absolutely excels at speaking to people with respect and walks every customer through the buying process and/or the next steps on how to pay on the card reader. What's good about an employee like her is that other employees see the standard that she sets and very easily creates a culture with in store that brings customers back. If possible, I'd suggest giving her a raise on top of all the good work she is already doing for the company. At the end of the day I never went out and picked a specific location to buy my THC products until now. Newark location has absolutely won my business and I'll be back many more times. - T.R. Steinbugl
They go thru alot of employees, but that seems to be standard at all the bud stores. However if your lucky enough to know one of there day ones Ian then your in luck. One of my favorite butenders in all of marquette county. He always takes care of me. Being a vet I appreciate him greatly. Never hesitate to shop here.
My bud-tender Avery was professional knowledgeable personable. She also remembered me and what I prefer.
Love this place. Every time I go here I get amazing products!
Owners are wonderful, are very knowledgeable about the different effects from the different strand that they have also very acknowledge in general about THC. Very chill environments, great vibes ,great products.
I had the opportunity to be one of the first customers at this location. They had a nice warming tent set up for patients. The environment is very appealing, focusing on local culture incorporated into the design. The staff is very friendly and knowledgeable about what they carry. The only critique I could mention is the price. Get place.
Nothing bad to say beside the whole team is cool and I go in there regularly and alway know me by my name and everyhing very chill lay back people very highly recommend this place happy y’all in Berea now
Armando was awesome! He was very educational. I was not aware of the loyalty program, he helped me right away! My friend who went with me had only ever been to fire station once in the past, & today she got a FREE cart because she had loyalty points from the last visit! All around top notch! Will be back!
Love it here. I have never had bad experience here. I want to stay true to RIZE, not have to go somewhere else. I hope the managers read these. You need to order some more live resin sativa vape cartridges. I need live resin and sativa. I have no problem getting to and staying asleep. I just beat lung cancer, hence live resin. Please order more.
The staff is awesome and helpful. Great market shopping style experience.
I love this place. I have been going here for all my needs for over a year. Since I got my med card anyway. I'm a veteran their 30% discount makes it to where I can buy flower I normally couldn't afford. I'm truly grateful for this place! I just wish they would honor my loyalty points. I had almost 70. Then they just went away. Besides that, a locally owned business for local people. They work hard to keep the best medicine in stock. I got a Galenas 14.15g bag a few days ago. going back tomorrow for a half of Moroccan Peaches!
I stopped by Rise on Detroit in Lakewood this morning 8-15-24 and had a wonderful experience. The person who checked me in John V was welcoming and efficient. I have been coming to this location for the last 2 years and because of people like him, I will continue to do so.
this is my favorite dispo and it's not too far from my house! Alex is awesome and I am always happy to see him there!
The quality of the product is consistent, and so is the customer service. Always awesome! This location has the friendliest, most knowledgeable staff. Everyone seems happy to be there, they are helpful, and they answer my questions. The staff treats me with respect, and they have upbeat attitudes. I prefer this location over all others for this reason. It’s always a positive experience!
Very clean and nice set up! I was very impressed that they had so many accessible button/battery operated doors. The people there were lovely and it was great for my first time at any place like this, will be returning for sure :)
Super friendly and knowledgeable staff. I was impressed with the quality and prices.
Comfortable friendly shop with helpful employees. Easy on and off I90 using Bunts/West 140th exit. Safe, well-lit parking. Highly recommend shopping here.
Scott M is always very helpful explaining all the products. Great place, highly recommend.
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