Always great service and deals! Also a great selection. Near work for an easy stop.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
A shout out to employee Crystal P. The service I received was extremely above and beyond. I asked her name so I could leave this review. The information she gave to me with my questions was outstanding, and also she was so kind and friendly!!!! Thank You
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Stephen was great and fast tender and hooked me up!!
Always the nicest employees. Maya is a top tier budtender!
Jen was an extremely friendly, knowledgeable of the products I was purchasing budtender.
Taryn, and Mike are always here and helping me out. they are super sweet she helpful
Love the Urbana location. Everyone is always friendly especially Tatiana. Love her
Everyone was very helpful! We were waited on by Rylee
Had a lady named Destiny help me with my order. She was very helpful, and got me the best deal possible. Very easy to talk to, knew what I was looking for, and done a great job. Thank you all!!
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
We've been going there for a few years now. We've had one issue since we started there and it was resolved almost immediately. Great staff from the security, to the budtenders, and to the manager Corey. We're always recommending this place
Very friendly and kind staff. Tabitha did an amazing job!
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
Chop was amazing and helped me with selecting the products that best suited me. Great experience
The store has a incredible selection and the staff is super friendly
Miguel was my bud tender and he is amazing! Took the time and listened to what I needed. Great place, it's my 1st go to. See ya again!
our budtender was awesome and recommended great weed Jay was our budtender
I went over like I do quite a bit and dealt with an amazing bundtender/woman Bree. A very bright, bubbly, beautiful welcoming smile, gorgeous..oh and by the way amazing hair..Just down to earth... super chill she made the experience wonderful and better than usual and the staff is amazing there. Great atmosphere. I can see why they gel well together. Thank you Bree! Made it great purchase in awhile. Keeep.up the great work!!
Customer here for years. Best prices, best selection. My wife and myself visit each week. We do our purchasing in store but love the updated content on their websites and listings to make our shopping quick.
amazing dispo, great budtenders and a wide selection of products!
My favorite dispensary. If you're going to a dispensary for the first time or anytime, this one won't disappoint. Very chill, and friendly budtenders. They're very patient and don't assume you know what you want when you first get there. The atmosphere of the place is very calming and reassuring. Great place in and out. Gotta love the plant!
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