The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
Staff was knowledgeable, friendly, and very kind. Items I left with were of good quality.
Riley was great he helped me get exactly what I needed
When I come to the west loop store I look for Jameel. He helps me the best to get everything perfect I wish the whole staff was that way .I really only want to go to Jameel.
Always a great experience when I visit my era location!
Char was great, had a nice conversation while my items were getting ready.
Just had the chill one really feel it in the body. Perfect for athletes looking to get off your feet and relax on the couch.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
It was the first time in a dispensary where I encountered a very friendly clerk with abundant knowledge. Her name is Julissa. I had a lot of questions to figure out the strain and the dosage for my issues. She was great at picking the right one for me. It is farther away, but I will return here for my medical marijuana needs. Thank you, Julissa; you should get a raise!
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
Always great service and deals! Also a great selection. Near work for an easy stop.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Taryn, and Mike are always here and helping me out. they are super sweet she helpful
Everyone was very helpful! We were waited on by Rylee
Love the Urbana location. Everyone is always friendly especially Tatiana. Love her
We've been going there for a few years now. We've had one issue since we started there and it was resolved almost immediately. Great staff from the security, to the budtenders, and to the manager Corey. We're always recommending this place
Miguel was my bud tender and he is amazing! Took the time and listened to what I needed. Great place, it's my 1st go to. See ya again!
our budtender was awesome and recommended great weed Jay was our budtender
I went over like I do quite a bit and dealt with an amazing bundtender/woman Bree. A very bright, bubbly, beautiful welcoming smile, gorgeous..oh and by the way amazing hair..Just down to earth... super chill she made the experience wonderful and better than usual and the staff is amazing there. Great atmosphere. I can see why they gel well together. Thank you Bree! Made it great purchase in awhile. Keeep.up the great work!!
Had a lady named Destiny help me with my order. She was very helpful, and got me the best deal possible. Very easy to talk to, knew what I was looking for, and done a great job. Thank you all!!
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Customer here for years. Best prices, best selection. My wife and myself visit each week. We do our purchasing in store but love the updated content on their websites and listings to make our shopping quick.
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