This is not just the closest MEDICAL DISPENSARY but my ABSOLUTE FAVORITE I've been going to RISE JOLIET ROCK CREEK FOR WELL OVER HALF A DECADE EASILY! BIG BIG BAG ORDERS WHILE YEAR'S OF LOYALTY I MIGHT HAVE TRIED EVERYTHING ON THEIR EXTREMELY VAST ASSORTMENT OF PRODUCTS AND BRANDS TO CHOOSE FROM OFF THEIR MENU! I LOVE THE WHOLE TEAM THERE WITH 'MY FAVORITE & BEST BUDTENDER IN ALLLLLLL OF ILLINOIS' --- ''BAILEY'' SAY...''KENT SENT ME TOLD ME HOW HELPFUL EVERYONE IS WHILE DEFINITELY TRY TO SAVE YOU AS MUCH AS POSSIBLE WHEN NEEDED; MEDICAL GETS 30% OFF EVERYTHING & EVERYTIME"
Log cabin feeling when you walk in. Staff & guards are all very friendly, I like that they don’t all jump on you like it’s commission based, some other places I’ve experienced this. Always great deals!!
Good deals and good products all the time, staff are very welcoming and enthusiastic, knowledgeable on strains.
I came in this evening and Patty and Cindy working they both were helping me out very nice and helpful. Patty rang me up and let me know I had a $5 off that was aussum she saved me 5 bucks. It doesn't seem like alot but it helps. Very clean atmosphere has a great green couch love it!! Thanx again Patty and Cindy!!
Hatch is by far my favorite dispensary that I’ve visited. The budtender they helped me was friendly & I will be back.
Great place to stop! Conveniently on Lake Cook Road for quick entry/exit. The staff are all super friendly and the deals always blow my mind!
My favorite dispo by far. Nice deals on nice product and terrific well informed staff. Every receipt has some kind of discount for the following week and the rewards points are nice as well. The two Jos are particularly nice and have turned me on to some fine stuff for pain and for sleep.
this location is much less intense than the others in the area. they still of course follow the security regulations, etc. but this location has great staff, and a great vibe. their point system is awesome, and they're great with their customers no matter who the employee is. their prices can't be beat either. keep up with the specials because I will keep returning if you do.
Great place. They always have a killer deal in every category. The service is fantastic. Everyone there is happy to help and really make me want to keep coming back. Worth the drive and next to Costco.
As always, the customer service as great. Friendly and helpful.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Always great service and deals! Also a great selection. Near work for an easy stop.
I stopped in to grab a GM of twenty-twenty BlueNana and check out my Birthday Goodies. The budtender, Rocky made my entire day! She must’ve sensed that I could use a lift, and she warmed my heart. Thank you Thank you Thank you!
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
I had my gallbladder removed yesterday and my Bud tender knew exactly what to recommend for pain, relaxation, AND inflammation. After trying it, he was absolutely right!! And, it was the store's 2nd year anniversary, so he kindly offered me a couple free things, also good for pain. Thank you so much!
the store looks great! very open and inviting with great art on the wall. service was awesome and a large selection I will be back again
Had a great experience with Jessica when picking up my order. She's so friendly and helpful really knows what she's doing.love coming here everyone is so nice!
Always such a vast variety of amazing deals & discounts consistently switching it up with different brands and strains unlike most other dispensaries I’ve seen. When someone refers you, or vice versa, they will add an additional 20% off each individual item in your online order, even any discounted ones! Love the friendly & helpful staff and they they’re open later! By the way, to the Debbie downer who wrote the last review, don’t hate on the middleman. They have no control over any of the defective or perhaps bad quality of the items in which they receive. Take your negativity & complaints to the cultivators (companies) who distribute the products, not the dispensaries.
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
Great service, and very prompted! Knowledgeable about product and consulted greatly! Thank you!
I’ve been coming to this Rise since legalization and wow what a change. The newly remodeled building is amazing. The staff is always super friendly and helpful. Greg is the man! He knows everything. Always fun laughing with the people behind the counter too. Some funny ass mfers. Always a good experience here and their selection has drastically improved.
12/24/25. Sam, the cashier was super chill & down to earth. Really good at his job and took good care of me as a customer! 10/10 experience.
this was my first visit to a dispensary and it was great! super chill and quiet, the staff member who helped us was SUPER kind and knowledgeable and answered all of my questions! definitely would recommend, and i’ll be visiting again :)
Josselin was friendly warm and very knowledgeable. She gave ne some great recommendations.
LOOOOVE this dispensary!!! I honestly can't say enough good things about them. The vibe of the whole place is great, the staff is spectacular (so friendly and they remember your face), their prices are reasonable, and their deals/sales are absolutely fabulous. They sell lots of fun extra stuff, too, that's a ball to look through (for example, I got my stepdad a book of how to turn 100+ objects into something you can smoke out of - hilarious!). Can't recommend this dispensary enough!! (And DEF see them for 04/20, it's a total blast!)
Friendly staff and fast service every visit. Usually have some great sales going on and their living wall is awesome! Haven’t checked out the lounge yet but I’m sure it’s great.
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