It was a cool historic building and the closest shop the the national mall and the museums. The staff was welcoming and the selection of flower was great!
I love everything about this dispensary. The staff is accommodating, and the strains are phenomenal. Every strain and the quality of products are always helping my mental health — never a disappointment.
Awesome experience! Long read, BUT please take the time. I couldn't have asked for a better first-time experience for ALL of this. For this being something that's typically "scary" for first time users, you won't have that experience here. A little about my AMAZING experience. When I arrived, I was welcomed by the "door checker." It was chilly out and my first time (One page questionnaire to best serve you) and the "door checker" done his best to quickly sign me in, ensuring I wouldn't get cold. Once signed in I was brought in and asked preference in product to try. Once decision was made, I was taken to the next employee for the next step in the process. I was lead through the process and informed about the different perks/benefits in each of the different product options, ensuring I was comfortable, and knew what I was looking at, before proceeding. Once I chose my products of choice, I was informed of total and given a free T-Shirt, coke-can cooly, and a 20% discount, JUST for being a first-time customer. Paid for products, the products were explained and how to navigate use, if wasn't familiar. Was informed the benefits of each thing that was in the product I purchased and the things it could help with. Was then given an information sheet with the different benefits of things in the products and pharmacist information, should I ever have any questions. Then, was handed my purchased products and walked to the door. There's so much concern, care, love, knowledge, & passion, in these employees & what they do, that it's impossible for it to go unnoticed. For example, the employee that helped me with my decision in product, based on my needs AND preferences, stepped out with me to ensure me that I wasn't alone in my journey and not to be ashamed. That there was no such thing as a dumb question. They were all there with knowledge of different levels and if one didn't know another would. They learn from the pharmacist regularly, in varies ways. Didn't rush me off. Let me talk as long as I wanted/needed. Definitely made sure I knew I was welcomed back anytime. Also informed me about the delivery service option, should I ever want/need to use it. Before the end (and many times during) they ensured me it was ok to ask questions if I had any. They made it a priority to share the opportunity of their knowledge becoming my knowledge if it were an interest, before leaving. **RARE**OCCASION** ---- > I was very pleased with too many things to name, so please know, THIS is the reason, why I left a review. **!!WOW!!** Thanks for the amazing experience and incredible amount of knowledge, for just my FIRST TIME. **!!This location is my location of choice!!**
Everyone is very knowledgeable and can help with most situations! Products are top notch and the shop is very clean First time ordering online but have been shopping in store for a very long time!
I simply love Cannapa! The Hillsborough location is perfect for a lunch run during working hours. It's always clean and the bud tenders are always helpful. my last experience was the best. I wish I remember the tenders name that helped me. She was a Black lady. I went in just to pick up a couple grams in their anniversary. She was able to recommend really good options and describe the experience she had with each flower. I hope I get her every time.
THEY HAVE WEED HERE AND ITS GOOD! :O I swear frfr
They were very friendly! Helped us find what we wanted! I would go there again!
Amazing service paired with a gorgeous storefront. It's become my new go-to spot!
Had a little problem with shipping but it was fully addressed and handled in less than an hour. These products are amazing and so is customer service. 100 out of 100 score
Good Vibes in store. Very clean and lots of knowledge of the variety of things in the store # going daily now
I had such a great experience at this dispensary! From the moment I walked in, the entire staff was warm, welcoming, and genuinely friendly. They weren’t just helpful, they were patient, which really stood out to me. I had a few questions and they took their time explaining everything in detail. You can tell they’re truly knowledgeable and passionate about what they do. It made me feel confident in what I was purchasing and comfortable throughout the process. I ended up choosing the Buenos Dias – Chili Watermelon Gummies on their recommendation, and they did not disappoint!
Service was great! Staff was very patient with all my questions and assisted me with getting the best choices based on my preferences.
The y always have the best customer service,the flower is immaculate,the community its surrounded in is very welcoming
Tanisha was my budtender today and she was fantastic. She offered me a better deal (larger quantity) on my favorite product but I buy in smaller quantities in order to limit how much I smoke. I really appreciated her advice, her friendliness and professionalism. I've never had a negative experience at Story so the ones I've read are puzzling. Maybe it's time to look in the mirror, folks!
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