I want to give Budtender J a great, intelligent friendly, hard worker. Great team of worker's. Great place to shop.
courtney was excellent help! i’m new to exploring cannabis and she did an excellent job with recommending products and making me feel confident moving forward in my experience. i will be coming back!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
Absolutely adore and love this place SO much!!! They could sell any kind of product at this point, and I’d still come back specifically just for the employees!! Love it here and everyone in it! <3
I found the staff awesome helpful and my order took like three minutes flat they helped me find some new favs for flower strains I followed on FB and would definitely make this place one of my go-to dispensaries
I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
I shop here often and I love the selection and the staff! Always great service!
Always friendly and they have a great rewards program, especially when it comes birthday time.
The Affinity Medical Dispensary is by far the best MEDICAL dispensary in the area. The vibe at Affinity is amazing. When you walk in and are greeted (by the OG Greeter, IMO) of Affinity... ...he just sets up a good vibe right away, The Bud Tenders (Are we still calling them that? LOL) are amazing. Educated about the product, do not rush or pressure you, very professional. ...and at the same time, they are creating a great vibe/experience for everyone. - PERKS, PERKS, PERKS - As a patient you get the most incredible perks, deals... etc. Carry some amazing glass pieces. Just an amazing place. Thanks for all you do!
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
The staff here is so knowledgeable! They strive to provide the best medicine for their patients/customers. The staff are friendly and kind. I love that they carry only the cleanest flower on the market! I would highly recommend them to anyone looking for dispensary in the Albany area.
Best dispo I’ve ever been to. It’s huge and so friendly! My new favorite!!!!
This place is amazing. The people who work there are knowledgeable and extremely helpful.
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
One of the best shops I have ever been to. And most certainly the best in this area for sure. The products are gas and prices beat competitors all around. Recommending them to all of my friends. I got the Jelly Roller Hash Rosin by Olio and i can say this one slappss the senses. Grabbing more this week.
This place is super awesome, very friendly and helpful. I actually had a issue with one of my vape pens I barely had for 24 hours just didn't work. They said bring back to store let us check it out. I thought man if they can't do anything I will be mad and lost out of $70. Guess what they were amazing seen it was not working and replaced it no issues what so ever. Amazing place best one by far to me. Stephanie
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