Leafly
Shop legal, local weed.
some of the employees are cool but some are rude. he asked people before me if they want to use their 25% off but doesn't ask me on my turn. and yes, I was using it. then he did something else childish, not writing it here. I will go to Springfield from now on.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I shop here often and I love the selection and the staff! Always great service!
This place is amazing. The people who work there are knowledgeable and extremely helpful.
Silver is definitely going to be where you get your bang for your buck! With many options and strains to pick from, along with the friendly customer service and great deals they have, this is the best dispensary around the area!
such anice welcoming place and love what I got from them
One of, if not top, places in MA. . . !!!
Jessica was kind, professional, and made my transaction stress and worry free. The new store layout is friendly, inviting, and the product I got is just right for my back pain. Would recommend for locals and visiting stoners alike
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