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Kay was amazing. Kay helped with similarities that I was used to and knew how to connect the dots with my pharmacy and medication that does the right trick the first time. Vierro @+++++++ love the effort you put in Kay!!
Christina, Tyra, and Zoe are an Amazing Team. I will def only come here! Knowledgeable staff. Thank you Christina!!!
Great staff, super helpful when answering your questions, always quality product. Check them out!
One of, maybe even, the best dispensaries on the East. Great & helpful staff who truly go out their way to assist.
This place is super awesome, very friendly and helpful. I actually had a issue with one of my vape pens I barely had for 24 hours just didn't work. They said bring back to store let us check it out. I thought man if they can't do anything I will be mad and lost out of $70. Guess what they were amazing seen it was not working and replaced it no issues what so ever. Amazing place best one by far to me. Stephanie
Best dispo I’ve ever been to. It’s huge and so friendly! My new favorite!!!!
The Affinity Medical Dispensary is by far the best MEDICAL dispensary in the area. The vibe at Affinity is amazing. When you walk in and are greeted (by the OG Greeter, IMO) of Affinity... ...he just sets up a good vibe right away, The Bud Tenders (Are we still calling them that? LOL) are amazing. Educated about the product, do not rush or pressure you, very professional. ...and at the same time, they are creating a great vibe/experience for everyone. - PERKS, PERKS, PERKS - As a patient you get the most incredible perks, deals... etc. Carry some amazing glass pieces. Just an amazing place. Thanks for all you do!
Very helpful and seem to have more knowledge about whats for sale than other budtenders in the area. Plenty of good options.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
This place is amazing the environment is warm and cozy the prices are great and the flowers are amazing staff is welcoming and feel like someone you know give this place a try won’t regret it .
Update General Manager Called me personally to correct my issue!! Now thats customer service right there!! So glad to see that there are still some good people out there.
I like the quality of the product, the variety of options is nice and plentiful. I like the Canterra delivery service, the speed and range of delivery is excellent. I also got a free Canterra t-shirt with 2 grams of cannabis on 4/20.
Great store, great product! Fabulous kind knowledgeable staff, competitive prices!
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