The staff here is so knowledgeable! They strive to provide the best medicine for their patients/customers. The staff are friendly and kind. I love that they carry only the cleanest flower on the market! I would highly recommend them to anyone looking for dispensary in the Albany area.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Overall, this is my go-to favorite dispensary in this area. Most of their selection is high quality for a decent price. Fridays are 30% off all flower, so that’s my favorite time to go. The staff is knowledgeable of their products and can guide you in the right direction. They also offer to help you safely get to your car if it’s later in the day, especially because they’re open until 8 PM 7 days a week. All the staff is welcoming whether you’re new or a regular.
They are super friendly and so insightful, every time I go in I’m always greeted with a smile. They really do there research and know what will suit you the best I love my visits there. Also that pleasant smell that awaits just beyond the doors is heaven to the nose in my opinion
Hey guys, if you want variety to get you’re meds I highly recommend HWC and Theory wellness. Theory wellness is a much newer one and was opened less than a year ago, they have great inventory and always have new shit on top of having the shit I usually like, like gorilla glue live rosin or GDP live budder. Red mints/Peanut butter mac/london pound cake are the best strains I’ve found there, anytime I see those strains i immediately wanna get them. I recommend everyone check it out at least once, it’s over off of sullivant next to a gas station.
The Affinity Medical Dispensary is by far the best MEDICAL dispensary in the area. The vibe at Affinity is amazing. When you walk in and are greeted (by the OG Greeter, IMO) of Affinity... ...he just sets up a good vibe right away, The Bud Tenders (Are we still calling them that? LOL) are amazing. Educated about the product, do not rush or pressure you, very professional. ...and at the same time, they are creating a great vibe/experience for everyone. - PERKS, PERKS, PERKS - As a patient you get the most incredible perks, deals... etc. Carry some amazing glass pieces. Just an amazing place. Thanks for all you do!
Always friendly and they have a great rewards program, especially when it comes birthday time.
I love the location and the space is open and inviting. Great deals and service making this my new favorite go-to!
I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
Absolutely adore and love this place SO much!!! They could sell any kind of product at this point, and I’d still come back specifically just for the employees!! Love it here and everyone in it! <3
The Smoky Grass Station is the Absolute Best! I found some cool smoking accessories that I wanna try and the Deals are incredible.
I found the staff awesome helpful and my order took like three minutes flat they helped me find some new favs for flower strains I followed on FB and would definitely make this place one of my go-to dispensaries
Very nice place! Thank you to Ezra, he was very knowledgeable and patient!
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