I was waited on by Megan. It doesn't matter who waits on you because service is always exceptional! Megan made sure I got all my discounts and easily processed the order. It's never a long wait time. If you're early enough, there are discounted specials. My go-to dispensary!
I am a 100% disabled veteran, wounded in Iraq in 2003. I have severe pain, PTSD and social anxiety just to name a few things. I really didn't know what to expect going here, it's an hour drive for me so it was long. When I got there, nervous as hell, first thing you do is check your temp on a wall mounted thermometer. Being my first time there was a page I had to fill out. Honestly I don't remember a single question (I have a tbi) but I know it was basic stuff and quick. The lady at the front desk was nice. Was a quick 5 min exchange of stuff i.e the paper work and your card n whatnot. The normal. Then they let u in the back. The budtenders are friendly, knowledgeable easy to talk to people and beautiful. All in all it's a awesome dispensary. Def better prices and amount of stock than my previous dispensary in Brookville. The boss gave me a free hat!! I know it's just a hat but Ayr Wellness definitely takes the time to make sure all of its customers are well taken care of.
They care about what you need. They are knowledgeable and always have a pharmacist on hand that can help you with extra details like terps and if it interferes with prescription meds.
Kent was the most respectfull person I ever meant Kent was so helpful
Twice before while purchasing I had Zack for filling my order. What a knowledgable, kind, professional young man. He reviewed products specific to my questions and symptoms. He even provided multiple web sites and explained full spectrum and products to research with different terpines. I changed dispensaries and now will only go to PGH west, north Fayette. Very pleasant experience and a joy to talk to. Thanks Zack! Pamela.
The staff here at Italian herb dispensary are always friendly and welcoming. I haven’t had to wait very long before being able to purchase my items. I do recommend you look at their menu online via their website and place an order prior to coming to the dispensary that way your visit is more efficient, and you can view their discounts and their menu of options. There is no way to view product prior to purchasing in person I believe due to certain state laws and legislature, but I actually enjoy being able to view the full menu online prior and knowing how much I’m going to be paying before I arrive. They do allow you to pick up through the drive-through window if you placed an online order prior to arrival. I’ve used both options via the drive-through and going inside and each one is efficient to and result in a happy customer.
Frankie. Helped me find what I was looking for and it was on sale. He was eager to help me and talk about the stuff also. Definitely 10/10 customer service.
Friendly and awesome staff. I have a great and easy experience every single time.
I would absolutely recommend this place to anyone that’s looking for a wonderful dispensary that has a great selection to choose from,great prices, and the staff is absolutely wonderful,and you feel very comfortable there,which is great!! I definitely would recommend,and it’s very easy to get to and they have great parking as well. Great place!!!!!!!
Love Sabraton Trulieve! Staff is super helpful and friendly. Wait times don’t seem to be too bad either.
Having been to quite a few dispensaries in Ohio this place was the best experience. Super helpful and friendly staff. I was in and out in less than 10 minutes.
Everything you could wish for I a dispensary. Priced to buy.
Staff is always helpful, efficient and pleasant to deal with.
Great store with a great team, everyone definitely knows what they’re talking about! My favorite Trulieve location by far.
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