This was my 1st time at this dispensary and I will be back. Terrific set up and THE STAFF are incredible! Much appreciated!
REALLY knowledgable employees. Nice waiting room. They got a menu of their website you can browse, but I definitely suggest looking at their menu BEFORE you go.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Elias was a great person to get help from he is one of the best employees
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
This was my first time here and I will DEFINITELY be back! Everyone was super nice and super helpful
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
Bud tenders all friendly and knowledgeable. Orders always accurate and on time. Pricing and discounts have helped drive down costs at all local dispensaries. A welcome addition to local scene.
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
I did not receive my senior discount. Everything else was good.
I am an older gentleman, retired now. I was curious to see a dispensary as I had never been in one. I had been to a couple of shops giving a ride to a friend but never went inside. I looked up Debbie's Dispensary on Google & since we had beautiful weather here one day, I decided to take a Road Trip to check it out. I was greeted by a nice young lady & a friendly fellow. Went in the back with him, very secure. I knew what I wanted [some edibles]. I had looked up their inventory from their helpful website. Very polite folks there, courteous & professional. The prices were lower than what I thought they would be. Another gentleman helped me out to my van which I greatly appreciated. All in all, a GREAT experience. Next time I go I think I'll bring them some cookies as a 'Thank You'.
I would personally like to say great job to Anthony. He greeted my wife and I as we arrived and I have to say that his positive energy was contagious
This place is the best dispensary I have gone to! I drive past a few dispensaries just to come here. The staff is very knowledgeable and never makes you feel rushed while you ask questions. They are always running really good sales too so you can always get a nice deal. Also, I am in a wheelchair, and before that used and cane, and they are always helping me with doors and anything else I need. Everyone here always goes above and beyond every time I come, which is why I pass up a place I could “walk” to from my house just to come here.
Great experience here. I always come for the skywalker flower here at the westmont location. They always have it in stock and overall the employees are great. Will be my go to place to get my skywalker and carts. 10/10
both times I have come here, everyone has been so sweet and helpful!
First time here at this location. Excited to be here as there is no dispensaries in Texas. A true recent struggle as I was a med patient in Arizona. Love the energy as soon as we walked in. Wasn’t sure which cashier to go to because everyone was eager to help us with a smile. Wish I remembered the name of our budtender but he the best! Well educated in the products and offered honest recommendations for us. I always appreciate true transparency with a purchase. He threw in an extra pre roll which was a nice surprise! Great group of people working here..definitely will be back!
They are very kind. There is a bit of security and they are very quick to retrieve orders.
Chris G is great! He is knowledgeable on all the products and gave me some very helpful advice!! Everyone here is so friendly. Highly recommend!
Always great service and deals! Also a great selection. Near work for an easy stop.
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
This place is not like other dispensaries from the vibe to the freebies and colors. (Freebies meaning pizza Friday and free drinks) The atmosphere is out of this world. Never been to a dispensary that feels like a party walking in! I love the new location! The cloud wall is top tier too
the store looks great! very open and inviting with great art on the wall. service was awesome and a large selection I will be back again
Highly recommended, great service, unbeatable deals. My favorite by far.
Everyone was friendly and helpful. The whole experience was great and very fast. I definitely will be back.
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