Staff was very knowledgeable and professional. Great deals for first time customer. Shop was clean and professional looking. I highly recomend!
Everyone is very knowledgeable about what strains are good for what and always a great atmosphere
I love coming to The Lab! I drive an hour to get there but it’s so worth the drive! Great prices, helpful and friendly staff; overall great place!! I try not to shop anywhere else!! If you’re ever in the area, you should stop by and give them a try!!
The customer service here is always great, the staff is knowledgeable and happy to help. Large product variety, online ordering is easy and wait time is minimal. Oh, and aesthetics and cleanliness are always on point...it's like visiting your favorite coffee shop :)
I'm really beginning to hate their website it has become almost impossible to place an order ahead of time because the site keeps freezing up.
amazing friendly and knowledgeable staff. Been shopping here since they opened and I'm always happy with the service and the everything I purchased.
Armando was awesome! He was very educational. I was not aware of the loyalty program, he helped me right away! My friend who went with me had only ever been to fire station once in the past, & today she got a FREE cart because she had loyalty points from the last visit! All around top notch! Will be back!
The ice cream cake strain is awesome, and only $23 for the eighth so that was nice, at 25% off. I like the deals they have and their 3 star level product
Let me tell you this, I didn’t dislike anything about this place!! Great prices on a wide range of tiers. Go see Brandi, she’ll get you where you want to be!
Love it here. I have never had bad experience here. I want to stay true to RIZE, not have to go somewhere else. I hope the managers read these. You need to order some more live resin sativa vape cartridges. I need live resin and sativa. I have no problem getting to and staying asleep. I just beat lung cancer, hence live resin. Please order more.
Friendly knowledgeable staff was able to recommend really good flower at a good price. Definitely gonna be my go to store
Stopped in again today and as always, amazing selection and crew! I drive from Rochester to come here. Quality, knowledge and prices are exactly why I keep coming back! Thank you! -Debbie
What a cool experience. I still feel a bit awkward openly walking into the store but I promise you, I'll get over it!!! I appreciate the over-the-top service starting right at the front door. Always pleasant and welcoming. And the same is true in the store. All my questions are answered according to my needs. I love it!! Thanks to everyone at the store.
Jasmine and Shaylin these two young ladies are always so eager to help to make sure that you understand what you're getting and they're always very polite very nice they always have a smile on their face I'm handicapped so they are always very helpful to get me in and out of the doors and out to my car I am so pleased with these young ladies they are the best they do their best and they work really hard
I shopped around many places on the territory before finding this shop, and it's been my go to ever since. The flower and oil are second to none & the staff are extremely friendly. I highly recommend Dead End to anyone looking for that top shelf flower.
Hands down my favorite dispensary in western NY. The staff is super helpful and nice, always giving great recommendations. MTheir flower selection is fantastic, they have something for everyone. I've been going here for a few months and have tried countless different strains and have been satisfied every single time. The flavor never disappoints, buds are trimmed and cured properly, and they smell out of this world. Price wise everything is very fair, top shelf bud goes for $55 an 8th which is amazing. Other than flower they have a wide selection of products from edibles, RSO, disposable vapes and vape cartridges. Plus, a little selection of non-infused snacks and a nice selection of glass. I love Adlai's and I'm sure you will too once you go and check them out.
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