They are always very quick to get my order to me, and very willing to answer any questions I have. I really enjoy shopping here and will continue to for as long as I live in Roch.
Staff was very knowledgeable and professional. Great deals for first time customer. Shop was clean and professional looking. I highly recomend!
Everyone is very knowledgeable about what strains are good for what and always a great atmosphere
I love coming to The Lab! I drive an hour to get there but it’s so worth the drive! Great prices, helpful and friendly staff; overall great place!! I try not to shop anywhere else!! If you’re ever in the area, you should stop by and give them a try!!
The customer service here is always great, the staff is knowledgeable and happy to help. Large product variety, online ordering is easy and wait time is minimal. Oh, and aesthetics and cleanliness are always on point...it's like visiting your favorite coffee shop :)
My favorite place and I’ve been to most best prices on the rez and Curtis provides excellent service. High-quality products at a reasonable price.
I'm really beginning to hate their website it has become almost impossible to place an order ahead of time because the site keeps freezing up.
amazing friendly and knowledgeable staff. Been shopping here since they opened and I'm always happy with the service and the everything I purchased.
Very nice staff and quality product with a great variety.
Armando was awesome! He was very educational. I was not aware of the loyalty program, he helped me right away! My friend who went with me had only ever been to fire station once in the past, & today she got a FREE cart because she had loyalty points from the last visit! All around top notch! Will be back!
The ice cream cake strain is awesome, and only $23 for the eighth so that was nice, at 25% off. I like the deals they have and their 3 star level product
Let me tell you this, I didn’t dislike anything about this place!! Great prices on a wide range of tiers. Go see Brandi, she’ll get you where you want to be!
Love it here. I have never had bad experience here. I want to stay true to RIZE, not have to go somewhere else. I hope the managers read these. You need to order some more live resin sativa vape cartridges. I need live resin and sativa. I have no problem getting to and staying asleep. I just beat lung cancer, hence live resin. Please order more.
Friendly knowledgeable staff was able to recommend really good flower at a good price. Definitely gonna be my go to store
Stopped in again today and as always, amazing selection and crew! I drive from Rochester to come here. Quality, knowledge and prices are exactly why I keep coming back! Thank you! -Debbie
What a cool experience. I still feel a bit awkward openly walking into the store but I promise you, I'll get over it!!! I appreciate the over-the-top service starting right at the front door. Always pleasant and welcoming. And the same is true in the store. All my questions are answered according to my needs. I love it!! Thanks to everyone at the store.
There is Great friendly staff. The ginger hair girl at the check In counter is super friendly and cute. She is always welcoming you with a smile and got professionalism . It's an wonderful experience with trusted quality and knowledgeable staff. Go to higher love today find the cleanest cannabis grown organically
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