Great dispensary very geared towards patient needs, being knowledgeable, and caring about their patients. You can tell they pride themselves on what they do there 10/10 team.
This was my first Ohio medicine dispensary visit, I will definitely recommend this location for the product brands I purchased. Staff was friendly informative and chill. The Product Brands I purchased definitely helped improve my quality of days until the were finished
The store has a incredible selection and the staff is super friendly
I've been shopping here since they opened. The customer service has always been amazing. They carry the best top shelf brands as well as the best budget brands in the state and have made great improvements to their process and store. 10/10. Dont listen to these other reviews..they've consistently been one of the best in northeast ohio from my experience.
The only place I come to in New Buffalo. There's more variety and the budtenders are always nice
The best so far, I tried to gi every Monday.
My wife and I stopped by JARS for the first time, and we had an awesome experience. Lydia J, our budtender, was super friendly and helpful. She took her time explaining everything and helped us pick out some great pre-rolls and hash rosin. The selection was solid, and Lydia’s recommendations were perfect for what we were looking for. We left feeling really happy about our choices. If you’re new or just looking for good advice, definitely ask for Lydia J. She made the whole experience easy and enjoyable!
Very friendly and kind staff. Tabitha did an amazing job!
david g. is an amazing help knows what you're looking for by talking with u and treats u as a person instead of just a sale would highly recommend time and again
REALLY knowledgable employees. Nice waiting room. They got a menu of their website you can browse, but I definitely suggest looking at their menu BEFORE you go.
Bud tenders all friendly and knowledgeable. Orders always accurate and on time. Pricing and discounts have helped drive down costs at all local dispensaries. A welcome addition to local scene.
Everything was great from the person at the counter to the bud tenders in the back. Products were great and priced wonderfully. Excellent atmosphere and staff.
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
It was the first time in a dispensary where I encountered a very friendly clerk with abundant knowledge. Her name is Julissa. I had a lot of questions to figure out the strain and the dosage for my issues. She was great at picking the right one for me. It is farther away, but I will return here for my medical marijuana needs. Thank you, Julissa; you should get a raise!
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
Always a great experience. Super chill, knowledgeable, and willing 2 work w you in what you're looking for. It's a service they do well. Peace
Just had the chill one really feel it in the body. Perfect for athletes looking to get off your feet and relax on the couch.
Char was great, had a nice conversation while my items were getting ready.
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