I've been meaning to write a review for a while but just am getting to it. I give this store 5 stars simply because of the customer service alone. Simple check in process, where everyone I've talked to has greeted me with kindness and information on what to do next. When walking into the store, employees are always helpful and ready to assist. I will say specifically, I am always impressed about one individuals customer service. I'm not sure if she is Curaleaf Newark manager or assistant manager but I believe her name is Maddie. And if this is not correct spelling then I do apologize but she's the woman with black bangs and star wars tattoos. She absolutely excels at speaking to people with respect and walks every customer through the buying process and/or the next steps on how to pay on the card reader. What's good about an employee like her is that other employees see the standard that she sets and very easily creates a culture with in store that brings customers back. If possible, I'd suggest giving her a raise on top of all the good work she is already doing for the company. At the end of the day I never went out and picked a specific location to buy my THC products until now. Newark location has absolutely won my business and I'll be back many more times. - T.R. Steinbugl
Would like to say how clean and attractive the Big Rapids store was, a big variety of house plants in the foyer was very appealing! The show room was tastefully done and showcased a very nice variety/selection of products. I may not be an expert but I know friendly, helpful and knowledgeable when I encounter it! Those qualitites were in corporated in Mike, our salesman and his co-salesperson, Kelly, to a "T". Due to their excellent service, and quality of product, I will be back and don't be surprised if I bring a friend! Please do NOT publish my name and email address! THANK YOU!
Came to Michigan for a girls trip. We stopped by a few dispensaries but this dispensary was, hands down, our absolute favorite. Very helpful, knowledgeable staff. The budtender was very passionate about the products and the manager even came out to assist us. 10/10 I'd go back, even if it was a little out of the way. Keep it up guys!
Good experience overall. The customer service rep who checked me in,is friendly and knowledgeable about product. I was called up to the back very quickly and the bud tender was honest and didn’t try to sell me shit, he was straight up about everything. The price was on point for a half gram disposable, just what I was looking for since I’m only in town for a couple more days. He recommended a disposable that I probably would have never looked at but this hits hard. Only regret is I didn’t get the names of the product or the friendly folks who helped me.
They care about what you need. They are knowledgeable and always have a pharmacist on hand that can help you with extra details like terps and if it interferes with prescription meds.
Hey guys, if you want variety to get you’re meds I highly recommend HWC and Theory wellness. Theory wellness is a much newer one and was opened less than a year ago, they have great inventory and always have new shit on top of having the shit I usually like, like gorilla glue live rosin or GDP live budder. Red mints/Peanut butter mac/london pound cake are the best strains I’ve found there, anytime I see those strains i immediately wanna get them. I recommend everyone check it out at least once, it’s over off of sullivant next to a gas station.
The vibe inside was super chill. They had a really good selection of flower, and the budtender knew his stuff, which was awesome. I walked out with some killer indica that hit just right. Definitely going back there next time I need to stock up.
Chef took care of me, thank you! Not just him, but everyone. They will all take care do you & your needs!
I want to thank Brandi for giving me great customer service !!! Greenstem is the only dispensary I shop at!!! Best deals and best bud tenders!!!
This is my go to dispensary outta the two here in Erie, people are awesome and friendly and also very knowledgeable, they can help you recommend a strain or vape cart for your specific needs the atmosphere is great, I've never had an issue with anyone here at this dispensary I'd recommend this dispensary to everyone they do a great job....thanks and see yah soon!
Zenleaf has knowledgeable Budtenders who making shop there great experience
I love the variety of product, the prices, and the bud tenders! I’ve been to most of the dispensaries in the area, and I think I’ve found my home. This place is awesome!
Kent was the most respectfull person I ever meant Kent was so helpful
Staff was very helpful and service was fast and answered all my questions and were knowledgeable of all brands and curtious.
Danica was a great budhost and she told the deals I always come back one of my favorite
I visit weekly and am never dissapointed. Each member of staff has been so kind and considerate. And there always seems to be a deal available to help save you some of your hard earned moneys!
THE STAFF IS AMAZING!! THE DEALS ARE KILLER BEST AND ONLY PLACE TO GO 100% always get free products when ur new bring a friend lol
The Reef associates have always been knowledgeable, friendly and great service. Highly recommend checking The Reef out!
Marcy looked out for me and she helped me find what I needed as well
I loved my experience with the THC softies by great lakes natural remedies. The Platinum vape I chose is exceptional as well. customer service, despite the chaos of loads of new customers, is clearly a priority to the staff here. couldn't have been a better first time in a recreational/medical dispensary!
Staff is always friendly great prices and great product for a decent value
Love their excellent customer service they treat you like family Morgan took care of my needs
Kay the Budtender and every employee there were super positive and had a great vibe. Atmosphere is awesome and the deals were great.
The staff answered my questions! My veterans discount was honored! The product was great!
My veterans discount was honored! I’ve been there twice in the past year and haven’t been disappointed by Columbia Care or any Cannabist Company product! The bud tenders were friendly for 8:00 am! The security guard was doing her job!!
Great staff , very friendly and knowledgeable . Was very pleased with my visit . 10/10 would recommend.
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