Tanisha was my budtender today and she was fantastic. She offered me a better deal (larger quantity) on my favorite product but I buy in smaller quantities in order to limit how much I smoke. I really appreciated her advice, her friendliness and professionalism. I've never had a negative experience at Story so the ones I've read are puzzling. Maybe it's time to look in the mirror, folks!
The y always have the best customer service,the flower is immaculate,the community its surrounded in is very welcoming
First time cannabis user, I was nervous about going my first time . I was greet by Collin at Registration who was super friendly and talked me through what I needed to do. In addition he said I can qualify for a discount on Tuesday’s because I am a healthcare provider. It was extremely nice to hear Veterans receive this opportunity as well . Next I was greeted by Nick who helped me with my order . He was very informative about products that could be beneficial to me after actively listening to my medical needs . I was so appreciative of the time and great customer service I received. Truly the Lancaster Ave dispensary staff were all nice , atmosphere quiet and clean . I highly recommend!
I was impressed! Awesome staff and friendly atmosphere. I didn't catch my bud tender's name but he was cool. Happy Holidays!
Litchfield is lucky to have Windy City, great products, prices are decent for Illinois. The staff is alway kind, helpful, and knowledgeable.
I had such a great experience at this dispensary! From the moment I walked in, the entire staff was warm, welcoming, and genuinely friendly. They weren’t just helpful, they were patient, which really stood out to me. I had a few questions and they took their time explaining everything in detail. You can tell they’re truly knowledgeable and passionate about what they do. It made me feel confident in what I was purchasing and comfortable throughout the process. I ended up choosing the Buenos Dias – Chili Watermelon Gummies on their recommendation, and they did not disappoint!
Andrew was great with helping with what I need. Good people. Great meds great price. 5 stars all around.
The staff is very helpful and knowledgeable, they explain everything well and they can usually tell you which strains are better then others
The staff is very helpful and very knowledgeable about the product. I always get the best recommendations from here!
Service was great! Staff was very patient with all my questions and assisted me with getting the best choices based on my preferences.
great rosin and live rosin for my pain management with sever back oain
CULTA .... Sales person ..... Gavin is a HUGE Asset to your business...Great Customer Service Skills ....Very Positive Attitude...Gavin went Above n Beyond to make Sure my 1st time Experience..was a Great one. It was.. Thanks to him ...Gavin keep doing what you do..// You are a Professional,, ,,See you on my RETURN Visit... Thanks .Tom White
The Smoky Grass Station is the Absolute Best! I found some cool smoking accessories that I wanna try and the Deals are incredible.
The vibe is great,however please fill the bags for the same price . Many of our fellow citizens and friends do not have the means to enjoy such a fine products and that is against everything cannabis is about .. given to those who deserve a break and wonderful people. Peace to my fellow citizens…..
Always great customer service and very knowledgeable about the products.
This is my go to dispo, the 35 minute drive is easily worth it for the convenience and quality they offer. All ascend locations I’ve been to have been top-notch!
What an amazing store, the budtenders name was Alexa and treated me so well and told me everything I needed to know about the buds I had acquired and overall gave me a well based experience at a dispensary. I would recommend this place to my friends, family, and even my co-workers. Definitely will be making my way back around!
everyone in the store was very helpful. from the first lady inside the door to the 2 ladies' inside helped order what I needed and the lady behind the counter helped me with the checkout. it could not have been any better. see you all the next time.
I love how modern and welcoming Thrive is. Staff is friendly and knowledgeable, only thing that drags is Illinois taxes ofc
Always have fast and friendly service. Ususally have a nice selection on their menu.
I stopped at Route 17 and visited Knotweed Farm — honestly, one of the coolest hidden gems I’ve found recently. It has a relaxed farm stand vibe with original artwork on the walls and a creatively arranged setup. The dispensary is connected to a fly shop and gift shop, which might seem odd but actually works really well. . The staff was friendly, the space is lovely, and it’s exactly the kind of place where you’d want to stay a while. Definitely worth detouring from the highway.
Everyone is very friendly and helpful to find what you are looking for. Also is very quick and easy to make a trip.
My wait was not long. Every time I have patronized this dispensary, I have been greeted with very knowledgeable and friendly staff.
This team of budtenders are some of the best in the Mohawk valley, maybe even in the industry. Everyone was genuinely knowledgeable about companies and products they had in store. Andrea was a plethora of information on New York brands and their practices. Carly also being an open book of info; elaborated that she studied cultivation at a SUNY school. She made me comfortable while shopping but also made me feel confident with my selection due to her knowledge and experience. They informed, and signed me up for a killer loyalty program too before I left. Also, the shop is woman owned! I can’t recommend this shop anymore!
I have 2 small puppies who I care for daily. Ascend welcomed them as I made my purchase. Very cool. Place across river was very condescending as they said "dude" dogs aren't allowed. Well bye bye then CWN. Good Job Ascend.
Sam is an excellent salesman he knows his product and encourages you to try different products. He really listens to what ur looking for. Ask for Sam he will make your despensery experience great.
Everyone at this location is awesome! The security guy Dave is amazing! He remembers who I am and is so warm and welcoming every visit. I look forward to our small chats every visit! The check in staff always greet me with a smile. The bud tenders are all phenomenal too! Super friendly, patient and take their time answering my questions and offering suggestions so that I can get products that meet my specific needs! I exclusively visit this dispensary over the other options. Totally worth the 45 minute ride!
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