Staff are always AMAZING, products on point, and speed of service always flows smoothly! Love ‘em! *Kimber has a great personality and was fun to work with!
During my second-ever visit last week, I thought I'd lost a keepsake -- my dead dog's ashes in a spent .38 casing -- when I pulled cash out my pocket. Went back and the manager spent 10 minutes reviewing tape before saying it wasn't lost there (later found it beneath the car seat). I thought that was extraordinarily considerate of the guy, and he made a customer for life. Nothing to dislike about the products, place or people. Can't say the same about Beyond/Hello, sorry I ever stepped foot in such a sterile place, with all the charm of a WalMart and employees only slightly more engaging. Ascend is superior in every respect.
I'm really beginning to hate their website it has become almost impossible to place an order ahead of time because the site keeps freezing up.
First time being in this dispensary and wow it definitely blew my expectations out of the water! BEAUTIFUL store with huge windows and natural light unlike any of the other dispensaries I’ve visited in the area. Staff had a great vibe and steered me to some new strains I hadn’t tried yet on the IL side. I will be back when I’m in the Edwardsville area 100%!
Friendly environment. The staff are knowledgeable about what they are trying to sell and are there to help you. Prices and quality are the best around. Big thanks to Merl for educating me more about the terpenes. I have been able to control my anxiety a lot better!
Best weed store around and they have been around since the beginning…,
The place has good vibes, employees are authentic and eager to help you. Menu is big had a lot of everything only bad thing I could say which isn't too bad is we haven't gotten any weekly deals yet I know they are in the works just can't wait to see what they will be.
The Bud tender turned me on to a couple of vape cartridges that are downright monster. Not bad price for 1 gm carts. Will be back.
Mimi has been my go-to budtender for a while now, and she never misses. She is consistently personable, super helpful, and just has the most chill energy. If you want someone who actually listens and knows their stuff without any rush, go see Mimi. She definitely deserves more than five stars!
Without fail, it’s a great experience from ordering to pick up! Excellent staff and quality products.
Friendly knowledgeable staff. Great selection and pricing. Drive thru is convenient.
Great deals and good prices, staff is very helpful and friendly:)
Everyone is so kind and uplifting. Durk is the utmost awesome person. He so patient... AND ....informational.. bless his heart..ALWAYS TRYING TO GET ME THE BEST DEAL..i keep COMING back because of him....you need TEN MORE DURK!...
First time here but have plans to return very soon. It is a bit of a drive for me to get to but it was worth the trip. Upon arrival the strain we wanted was not available and staff was able to help us find a suitable alternative. Staff was very knowledgeable and friendly. Service was a quick as we wanted it to be and I didn’t feel rushed to get through even though they were busy. Atmosphere was clean, very cool and chill.
I've been here several times and now I don't go anywhere else. The staff has been so kind and knowledgeable. Immediately upon entering I felt comfortable. They never make me feel as though I'm asking too many questions even though I have many each time I come in! Did I mention their selection?! They have so much! I will definitely recommend this to both someone new to medical cannabis and to the experienced user.
We've been going there for a few years now. We've had one issue since we started there and it was resolved almost immediately. Great staff from the security, to the budtenders, and to the manager Corey. We're always recommending this place
Love the budtenders, they're always to helpful but not in your face about it. Great locally grown flower.
Indi infused pre-rolls are my favorite product to pick up here, extremely well made
Paige was an excellent associate to deal with, top notch secrvice!!
Been coming here for about 6months and I love it. Just wanted you to know that I didn't get my new renewal card for $25.00 & you need add$100.00 ,not very happy but it's over and hopefully I will be there until I hear back from the Medical Marijuana.
The best in town. BY FAR. I'm not wealthy by any means. And I will spend more money for the same product. And its all because of there customer service. Cody or Kody is amazing and if I knew the other 2 or 3 I always see in the drive thru. I'd sure shout them out as well. These guys are always in a good mood. Always respectful, polite, and helpful. I've been upset because I'm impatient. And no matter how I act. They treat me with the some respect and kindness. I wish I could afford to tip these guys like I want too. I hope this helps that crew get a raise. Because they deserve it! Greg A.
Had a amazing visit Solomon garcia is a great budtender
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