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I recently had the pleasure of visiting Heka, and I can't say enough about the fantastic experience I had there. From the moment I stepped inside, I was impressed by the welcoming atmosphere and the knowledgeable staff. Heka is not your average dispensary. The interior is beautifully designed, creating a calming and inviting ambiance. The team members are not only friendly but also incredibly well-informed about their products. They patiently answered all my questions and helped me find the perfect strains for my needs. What sets Heka apart, in my opinion, is the quality of their products. The selection is impressive, and the cannabis is top-notch
Hi I always have questions and everyone there is so very helpful! I just tried the cliq pod and I just love it! Thanks preorders for the suggestion! And thank u to Allison for her help with the battery, she’s so pleasant and helpful!
They were so helpful in helping me take the right dose and right stuff.
The system works perfectly, Call ahead and when you got there it's ready for you. Pay and go,
The employees are very friendly and very knowledgeable. The selection is good and the quality of the products is very good. This is my favorite dispensary to go to.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
Loyalty card that knocks off 10 percent after your 10th $50 or more purchase. Friendly staff, good selection. Recreational prices are much steeper than medical but in the Cooperstown, Delhi, Oneonta region, it's your best bet.
The Affinity Medical Dispensary is by far the best MEDICAL dispensary in the area. The vibe at Affinity is amazing. When you walk in and are greeted (by the OG Greeter, IMO) of Affinity... ...he just sets up a good vibe right away, The Bud Tenders (Are we still calling them that? LOL) are amazing. Educated about the product, do not rush or pressure you, very professional. ...and at the same time, they are creating a great vibe/experience for everyone. - PERKS, PERKS, PERKS - As a patient you get the most incredible perks, deals... etc. Carry some amazing glass pieces. Just an amazing place. Thanks for all you do!
good employees very helpful and very friendly and I have a crush on one of the workers. customer service is 1000% awesome
I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
They always have something good in my price range, and the location is convenient to downtown Binghamton. if you order ahead, you'll be in and out fast, but everyone is so nice, you'll want to stay and visit for a moment.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Ray will give u great costumer service, they got great prices
I had a wonderful experience as always the staff is great and always pleasant.
I've only bought from here a handful of times so far. Each time has been easy to place my order and pick up. Thank you
THE PLACE TO SHOP!! This dispensary consistently has the best pricing in Western Mass!! Deals like no other! Everyone is nice and the staff is respectful! I only wish it was in Westfield. Definitely worth the extra 15 minute drive to get an OZ and stock up!
Been there 2Xs so far and both times I had a EXCELLENT EXPERIENCE!!!! Great staff, Great price, product, blah blah blah. Oh yea, they even give you CANDY!! Candy bowls all over the shop! It’s the place to shop!
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