Leafly
Shop legal, local weed.
Amazing staff , good atmosphere. Wait time isn’t that long compared to most dispensaries. The staff is very knowledgeable about the products and terpenes that assist in relief you’re looking for. They also offer 1st, 2nd & 3rd time discounts not to mention a referral discount for any first time patient you bring in that’s never been to any trulieve or harvest (you both get 50% off at the time of purchase) 10/10 would recommend this location
A very knowledgeable staff that is willing to band over backwards to help you understand what you need and in depth understanding of their products. My dispensary of choice.
My patient experience is always stellar, and my most recent visit was exactly that! Stellar! Ana was so very kind and helpful, and assisted me with getting the most out of my rewards, rather than wasting a single dollar of it! I also had to return a defective cartridge, and that process was smoother than a return at any major retailer. Ana was kind and sweet, and I appreciated her time. Thank you, Ana.
THEY HAVE WEED HERE AND ITS GOOD! :O I swear frfr
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
Such a great warm friendly atmosphere to shop at. Has a beautiful mural and the staff is so friendly! Illicit flower is fire and gave me the high I needed! Cannavibes is the place to go!!!
Pro: World class staff; knowledgeable, patient, pleasant and always kind. They take the shame out of purchasing and using cannabis. Con: No patient restroom.
Great service, especially as someone who was first getting into recreational weed a few months ago and was a little nervous. I've since become a regular. Staff are always super understanding, kind, and helpful, and always able to give great recommendations depending on your experience and what you're looking for. Couldn't ask for a better experience.
Great Weed Great Customer Service Great Vibes. Specifically try the flower
Great first experience for a newbie. Everyone was super friendly and helpful. Budtenders took the time to answer all of my questions and the recommendation was amazing. Definitely will be back.
This was my first time to any dispensary and what a lovely experience! The staff was kind and informative, especially Cheryl & Deborah who easily eased my anxiety.
This place is my go too.. right around the block and it’s amazing every time!!! Highly recommend
The entire staff is wonderful but I would like to recognize Raymond for going above and beyond to make sure my visit was successful
The previous reviewer made a grave mistake and blamed it on the business. No where does it say they have a physical location. There’s a reason there’s no “pickup” option. As far as the delivery, it was fantastic. Arrived the very next day, no delivery charge and I was able to track the order live. When I placed the order the ETA was next day between 12-3 and it arrived at 12:05. 10 stars.
Always happy to see the cheerful staff. They are well versed in the attributes of the various strains. They are excellent shamans on the road to good vibes.
Since ive started going where over the summertime I have a hard time going anywhere else. the product is on point service is on point even the prices are on point.
A great local dispensary. The staff is always friendly and easygoing with a nice variety of products.
this will be my third time coming to this place it is a very cool place to come to can't wait to come back
I switched from Rise to Trulieve, when they first opened. I don't drive and they are very close. The staff is very knowledgeable and kind. I love this dispensary, best in the area.
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