I’ve never gotten a bad product from INSA and have found their staff to be incredibly helpful! They help me shop for the caps and gummies that will give me my desired high and I’ve enjoyed everything I’ve true. I recently purchased a grape flavored vape which is truly excellent
Very knowledgeable and respectful staff. Always willing to work with any deals and even has a drive thru!!!
This is a nice place not far from where I live. I do agree that the prices are high and the staff is uneducated BUT NJ is still new to all of this. Give it time...
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
I had a wonderful experience as always the staff is great and always pleasant.
First time cannabis user, I was nervous about going my first time . I was greet by Collin at Registration who was super friendly and talked me through what I needed to do. In addition he said I can qualify for a discount on Tuesday’s because I am a healthcare provider. It was extremely nice to hear Veterans receive this opportunity as well . Next I was greeted by Nick who helped me with my order . He was very informative about products that could be beneficial to me after actively listening to my medical needs . I was so appreciative of the time and great customer service I received. Truly the Lancaster Ave dispensary staff were all nice , atmosphere quiet and clean . I highly recommend!
Ray will give u great costumer service, they got great prices
I’d like to thank Kia for helping me today. I came in wanting to make the most of my points as I had over a 1000. So Kia helped me find the best cart and flower for my points and I got great products for next to nothing. Kia was very friendly and knowledgeable and loved her personality. Thank you guys for always making my experience the best. Sincerely Gerald Tressler
I've only bought from here a handful of times so far. Each time has been easy to place my order and pick up. Thank you
Been there 2Xs so far and both times I had a EXCELLENT EXPERIENCE!!!! Great staff, Great price, product, blah blah blah. Oh yea, they even give you CANDY!! Candy bowls all over the shop! It’s the place to shop!
Andrew was great with helping with what I need. Good people. Great meds great price. 5 stars all around.
THE PLACE TO SHOP!! This dispensary consistently has the best pricing in Western Mass!! Deals like no other! Everyone is nice and the staff is respectful! I only wish it was in Westfield. Definitely worth the extra 15 minute drive to get an OZ and stock up!
The staff is very helpful and knowledgeable, they explain everything well and they can usually tell you which strains are better then others
Jim buddy’s is a great small business. I have gone in for a number of different products since they opened and never had a bad experience. Everyone is very friendly and extremely knowledgeable about the items they carry. If you ask for their opinion you get an honest answer. They have a wide selection of products for nicotine, flower, and concentrate including the nicotine, flower and concentrate itself. The prices are competitive and this is one of very few stores I prefer to go to in person over online but you can also order online but you will be missing out on the friendly informative staff. I absolutely recommend this to everyone it’s where my dad and boyfriend go for their vaping needs.
best deals, tons of sativa in stock, I repeat BEST DEALS PERIOD
some of the employees are cool but some are rude. he asked people before me if they want to use their 25% off but doesn't ask me on my turn. and yes, I was using it. then he did something else childish, not writing it here. I will go to Springfield from now on.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I love the staff and the products it's def my go to for medical marijuana
I love first state. They have the best strains and great not great but Awesome services. Great deals.
Jessica was kind, professional, and made my transaction stress and worry free. The new store layout is friendly, inviting, and the product I got is just right for my back pain. Would recommend for locals and visiting stoners alike
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