I like that is 7 minutes away from my home plus the schedule till midnight make it easier if you forget to buy early and that place it is very well located at 11 pm that place was lit people actively buying. A little loud but I guess it was the end of the shift so no big deal about it I will be doing the same.
Frankie. Helped me find what I was looking for and it was on sale. He was eager to help me and talk about the stuff also. Definitely 10/10 customer service.
I ordered tropical runtz @ 27%thc when I picked it up and received it ......it was 24%thc . all I am saying is let the customer or patient know before they get disappointed. That's a big difference in strength.
First off, I just want to say I love your bud tender Anthony. He fully made my day. He deserves so much love and praise. He was thoughtful, helpful and just incredibly lovely to talk to. He talked to me about your patient journals, helped me find a strain for my migraines and he was just a joy to talk to.
My favorite dispensary in Jacksonville. Always fast, friendly & professional. Products are always in stock.
Great customer service!! Bud tender was very helpful and informative. Will definitely return and recommend others here!!
It is nice to have VidaCann on this side of town. Duct tape and Alaska are two of my favorite strains.
So.. being new to this Florida legal marijuana industry Fluent on Atlantic Blvd Jax was my 1st time purchasing . As a 1st time customer I had a 50% discount. I purchased 2 3gram containers and was given the discount on only one container instead of my total order. I was okay with that until I visited Surterra on Atlantic and was given the discount on my total order.. which is what I thought was going to happen at Fluent. If you’re looking for the best 1st time buyer discount… avoid Fluent. Other than that is was a great experience at both. Very knowledgeable, nice and definitely will visit both again.
Service at the store is great but they rarely answer phone. And when you place an online order, you have to call them and tell them bc the system doesn’t notify them. Kinda defeats the idea of online ordering.
Thanks for the assistance. I didn’t no anything about a credit without your assistance I was able to use that plus saved money. Thanks most appreciate Austen Cathey. That was real!
This was my first time in to Surterra and MJ was so helpful! She fully explained all the products and helped me make a selection that was best for pain management.
CLEAN OPERATION!!!!!! Quick, Helpfull !!!!! Willing to answer any questions. THANKS !!!!!!!
Love all the staff! Very helpful and I have never been disappointed! Just love this store!
Great staff and better prices!!!! I can’t speak enough about this place!
Love this place. Staff is really friendly and helpful. This is my first visit and it did not disappoint. I left there with a better understanding of how everything works!
Trulieve is the holy land. Straight up. Strains that I grew up with in the 90s, got me hooked! I frequent the SS Estates and Jax Beach locations the most…sometimes multiple times weekly.
I dealt with Josh, and he was so helpful and knowledgeable that is made my experience easy. He was marvelous to deal with. I highly recommend this shop and this location of it, as they have continuously been wonderful to me, which has been very helpful with my acute chronic pain.
Good service and quality of products. Has been very consistent here for me. Enjoy them having visible flower for patients to see different strains. Big step above other dispensaries who don’t have some of their flower visible for patients to see. Their rso is fantastic.
Cheez and Griffin are so helpful and full of outstanding knowledge of all products. They greeted me as I came in helped me right away and provided answers to all questions I had. What a great experience
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