I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
I would personally like to say great job to Anthony. He greeted my wife and I as we arrived and I have to say that his positive energy was contagious
This place is the best dispensary I have gone to! I drive past a few dispensaries just to come here. The staff is very knowledgeable and never makes you feel rushed while you ask questions. They are always running really good sales too so you can always get a nice deal. Also, I am in a wheelchair, and before that used and cane, and they are always helping me with doors and anything else I need. Everyone here always goes above and beyond every time I come, which is why I pass up a place I could “walk” to from my house just to come here.
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
I can’t imagine going anywhere else! I love it at Elkins Park. Being a newbie I was nervous. They made me feel comfortable and safe. Not knowing exactly what to get I found Staci to be very friendly and helpful. She broke it all down to me so I could understand what to get. She also made recommendations that were always good. She goes above and beyond getting me a chair to sit being disabled.
It was smooth and Scott was very friendly! You guys are great.
The products are great and Drew was very helpful, will definitely be back!
The customer service is excellent. I’ve been to this dispensary several times. The selection of quarter and half ounce flower is good from craft to budget there’s something for everyone. Yesterday 5/13/26 Heather, Mason, and David went above and beyond with their customer service. I will return.
This is a Rec AND Med shop. Not just Med
This place is not like other dispensaries from the vibe to the freebies and colors. (Freebies meaning pizza Friday and free drinks) The atmosphere is out of this world. Never been to a dispensary that feels like a party walking in! I love the new location! The cloud wall is top tier too
Awesome customer service!!! Bryan decided that because it was my bday, he would treat me to a pre roll no charge. This gesture really made my bday even more happier. Thank you Bryan and the staff over at Naperville
Good service, and actually great workers. Which is rare - they should be commended. Special shoutout to Keith, Antonio, and Jamal. Patient and welcoming, just the right amount of customer service.
Really pleasant staff and amazing prices. Love the artsy atmosphere and the drive thru really comes in clutch.
Kind, knowledgeable, and super helpful! Love the staff. Relaxed, comfy atmosphere. Great selection on the menu too!
Everyone was friendly and helpful. The whole experience was great and very fast. I definitely will be back.
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
Went to Caroline Pharma as the closest choice to me, 15 mins away. I was impressed by the security available here. As a former resident of the state of WA, where there is no security (and places would get robbed all the time) I was very comforted by the fact you had to scan ID, and a nice sturdy locked door protected by keypad (remote or push button). I felt very secure. The attendant greeted us with a smile, and confirmed it was our first time here. We had a lovely chat and then onwards into the store itself. Very quaint area, I love that there are kiosks to order straight from the website. Very, very cool. We ordered, and the prices are very reasonable. We had some questions for our budtender, and she was extremely polite and helpful in what we needed. Left with a positive experience and will definitely be visiting again!
Literally the best dispensary in south jersey. Great vibes and people
Beautiful location with great staff. Love coming here—and I do often as someone managing chronic pain. I would love to see them expand their topical offerings.
Highly recommended, great service, unbeatable deals. My favorite by far.
I love this dispensary and everything they stand for. As a black man myself I appreciate being able to support a fellow brotha. They have great staff who are really sweet and super smart when it comes to the weed. That lil white girl gonna send yall to the moon with what she know, I know she always takes my black ass to the moon! I tell everyone to shop at the spot, cheaper and safer than the streets!
I’ve been going here for the past few months and have been loving it. The staff is super friendly and helpful. It really feels like the staff cares about me and wants to ensure I have the best experience ever. Also they frequently have massive sales on all of their products, so I recommend waiting a bit for a holiday to come up so you can get some killer deals. Yeah, sometimes the line gets pretty long, but it always moves at a good pace so you’re never going to feel hopelessly stuck. Everything is kept spotlessly clean. This is the kind of dispensary you could bring a parent to for the first time and you know they will feel safe and accommodated for. 11/10 would reccomend to anyone.
Amazing shop! Beautiful design, comfortable, and the budtenders are extremely knowledgable and helpful!
Excellent customer service and knowledgeable employees. Huge selection of some of the best cannabis in New York State
always a great experience. need to go see the gang soon!
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