Really cool event, and lifetime discounts for attending the grand opening. Wtby Fine Fettle knows how to take care of its customers! That’s for all the free swag and loves the community partners.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I love how modern and welcoming Thrive is. Staff is friendly and knowledgeable, only thing that drags is Illinois taxes ofc
Our favorite stop for GMO and local bud. Great rewards program!!! Super staff that remember their customers!
The staff is great, I like them all and the manager is really cool, and very intelligent!
Staff is always friendly and helpful. Lines move quickly depending on time of day. The ordering process is smooth as butter.
Super quick service, everyone is very friendly and had no problem answering my 101 questions haha They have a million products and helped me pick out the PERFECT edibles for my girls night!
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
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