A fantastic budtender named Sofia Deer,Aassisted me, an old 69 yr old that couldn't get Can Pay right. She was extremely patient and wonderfully pleasant. You should be proud to have an employee like her. It's a reason I keep coming back. BRAVO Sophia!!
I would like to compliment amanda in St. Petersburg new employee you would think she has been there 10 years she would make a good manager. And also like to complement the manager of the store aprill she has a very good personality and takes care of any issues and really appreciate the way she does it
Friendly & helpful staff. Jenn was quite knowledgeable and pleasant to converse with! Products are amazing, too!
I want to recognize Adrianne for her outstanding customer service. She is professional, knowledgeable and customer oriented. Thank you for your time, compassion and stellar customer service. You're going to be successful in your studies and abilities to help many people. You’re appreciated and wish you the best. jackie a
Ebony was my cannabis expert and was friendly and helpful.
The service and employees at this dispensary is unmatched! Everyone is very nice, pleasant and friendly. The wait is never long, like when I visit other dispensaries, that'll I'll leave nameless LOL!! S/O to RISE!!!!
First time cannabis user, I was nervous about going my first time . I was greet by Collin at Registration who was super friendly and talked me through what I needed to do. In addition he said I can qualify for a discount on Tuesday’s because I am a healthcare provider. It was extremely nice to hear Veterans receive this opportunity as well . Next I was greeted by Nick who helped me with my order . He was very informative about products that could be beneficial to me after actively listening to my medical needs . I was so appreciative of the time and great customer service I received. Truly the Lancaster Ave dispensary staff were all nice , atmosphere quiet and clean . I highly recommend!
This is David Bruce Bennett, just wanted to say thank you so much Surterra, for having such wonderful products, and med tenders, I would like to thank, Makalia, Brad, Chris, Brittney, Kenneth, Tre, and others, as I will learn your names, also, anyway, I wanted to leave a tip, as they are working hard to keep us medicated, but did not see a tip jar, I would like this to change!!, this plant is one of the reasons I stay in this world, as I have a severe mental illness, bipolar 1, so please change this Surterra!! Love, David Bruce Bennett!!
Amazing staff answered all my questions competitive prices very clean environment I will definitely make this my new dispensary without a doubt.
All the staff very so nice and welcoming. The facility was super and very chill.
I have been a "regular" at Ayr since last summer and I continue to receive outstanding, professional, timely service. Budtenders in particular that have been extremely helpful and have made great recommendations are Kyle, Dee, Sal, Kevin and Drew. I wish I knew everyone else's names, as they are also helpful. They have been having sales galore, so many in fact that I still haven't used my 3rd new patient discount yet and it's been almost 6 months! Great selection, hit the sales, there's always something going on. It's given me the opportunity to dabble a bit with different consumption methods and strains. I do wish they would have sales from time to time on accessories but they have a good loyalty points system put in place that can be used for that. All in all, I love this place, these people feel like family after a bit.
The best in all around brian is awesome great staff.... Becky is absolutely my favorite but in general the whole staff is amazing and the product is amazing
Love this store. Always quick in-and-out. Online ordering/pickup is easy and convenient. Employees are always friendly and have great knowledge about the different products. Price is the best in town as well. Hands down my favorite dispensary.
Kay the Budtender and every employee there were super positive and had a great vibe. Atmosphere is awesome and the deals were great.
The staff at this dispensary are vert professional & polite. I bring in my service dog Zeus. The staff is amazing with him. Thank you for going out of your way to make customers & there animals feel comfortable.
I’ve been using trulieve for 2 years now, it’s always consistent minus one incident they were more then willing to correct or compensate. Trulieve is my forever home for my medicine and information on cannabis products and how to use them correctly and safely. Also huge shout out to Christal and Stacey for always insuring my order is precise and correct her and Stacey go above and beyond always.
Been to a Dozen shops in Phila. and this Zen has had the best prices and the most knowledgeable and friendly staff which to help you make the right decisions on what to get . As my biggest grip with this industry is so many other shops feel like your intruding on their private social club . Making the correct choice on very expensive product to treat my illnesses is my main concern as I was never a smoker and only got the card at my doctor advice and pushing it at every visit replace all the very harmful medications I was on and never been happier living side effect free.
By far the best experience in a dispensary, and this is a lot, considering it is a fairly new field of business, and most dispensaries give it a serious try to establish themselves with customers. Nevertheless, the service I received form Samantha B really stood out. She has outstanding customer attitude, her demeanor makes you feel that there is no other place she'd rather be at that moment, which is rare. Very impressed. Thank you Samantha!
This guys are simply the best. I've never been in a dispensary that gave you so many discounts and the ppl is very charming and helpful. 5 stars for ethos NE philly
i’m a regular here, and i couldn’t dream about going anywhere else. even if you can’t find what you’re looking for on the menu, the staff and atmosphere will keep you coming back, it feels almost like a family there. they remember me and my caregiver every week, the staff is beyond kind and sincere, and it’s always clean inside with the COMFIEST chairs!!! this was my first dispensary i went to, and i know i’ll be coming back for years !!!
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