I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Dave is such a good budtender, he's very handsome too.
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
This place was very welcoming and the service was 10/10!
Great customer service/patient service. The ladies are super nice. I just don’t like that we are not able to pay with card online and just pick it up. Their selection are not as wide as other places. Which is what prompted me to change the location.
It was quick and easy but the guys behind the counter were helpful. They were nice people all around and it was a good experience.
Always great service and deals! Also a great selection. Near work for an easy stop.
They are so helpful and they are so very nice and I love their store thank you so much for everything.
Love the team here and how they take care of their customers. The menus are always growing. Also love that it's run by a bunch of ladies!!
The selection is phenomenal and the service is equal if not even greater. Friendly staff and very welcoming and fun atmosphere. Great deals as well.
Had a amazing visit Solomon garcia is a great budtender
The best in town. BY FAR. I'm not wealthy by any means. And I will spend more money for the same product. And its all because of there customer service. Cody or Kody is amazing and if I knew the other 2 or 3 I always see in the drive thru. I'd sure shout them out as well. These guys are always in a good mood. Always respectful, polite, and helpful. I've been upset because I'm impatient. And no matter how I act. They treat me with the some respect and kindness. I wish I could afford to tip these guys like I want too. I hope this helps that crew get a raise. Because they deserve it! Greg A.
I love this dispensary! It’s a great local shop with friendly knowledgeable staff in a great location on Wolf Road with a wide variety of products. I can’t wait to go back and try more lol
I especially decided to shop here because it happened to be less than a mile away where I was for a function. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.
The staff is very accommodating and knowledgeable. I needed a strain that was good for pain relief, the bud tender knew exactly what I needed. They explained to me how certain strains and the turpines act, and how helpful the strain I picked might be. They explained what effects I could expect, noting one strain may Knock me out, while another helps with pain and would help with my energy levels. I will note that at one point there was an employee that was very loud and abrasive, however she no longer seems to be there. Everyone there has been nothing but respectful, attentive and courteous. The shop is clean, and they have a really good selection of both weed products as well as glass to choose from. No waiting outside in the cold like some other places I've been. This is the place I recommend to anyone visiting from out of town.
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
We've been going there for a few years now. We've had one issue since we started there and it was resolved almost immediately. Great staff from the security, to the budtenders, and to the manager Corey. We're always recommending this place
I just happened to find this shop while I was visiting the area and had a very pleasant and easy experience. The online descriptions were accurate and helpful, and I was very happy with the flower I chose from their well balanced selection.
Great convent location. Service was great. Discounts for Meriden residents with proof of residency. First time customer discounts as well. Check them out.
Amaya is the best worker I have had the pleasure meeting
love the staff and atmosphere. I'm really writing to ask the folks at Matter what's going on with the capsules and highest thc concentration tincture (blue). Many customers rely on these for pain management. The capsules are particularly potent and perfect for many to get through a whole day. The problem is they don’t communicate with the staff at Verilife so they're not sure what's going on. we heard the machine broke and they're waiting on a part. That said, being medical, why are we not treated like this is important medicine? If there was a shortage of insulin we'd hear about it. And, the staff said they can't contact the folks at Matter.
The best. Always knowledgeable, classy, good tunes and just all around cool. Great deals on edibles too
Love everyone there they make you feel right at home
Love coming here … friendly staff … very pleasant and very patient with you
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