Everyone is very knowledgeable and can help with most situations! Products are top notch and the shop is very clean First time ordering online but have been shopping in store for a very long time!
The store is clean, friendly and the prices are great. The employees are very knowledgeable and helpful. I truly enjoy going there
Always great service and deals! Also a great selection. Near work for an easy stop.
Always such a vast variety of amazing deals & discounts consistently switching it up with different brands and strains unlike most other dispensaries I’ve seen. When someone refers you, or vice versa, they will add an additional 20% off each individual item in your online order, even any discounted ones! Love the friendly & helpful staff and they they’re open later! By the way, to the Debbie downer who wrote the last review, don’t hate on the middleman. They have no control over any of the defective or perhaps bad quality of the items in which they receive. Take your negativity & complaints to the cultivators (companies) who distribute the products, not the dispensaries.
Always a great experience. Super chill, knowledgeable, and willing 2 work w you in what you're looking for. It's a service they do well. Peace
I recently had the pleasure of being assisted by Joey, and it was an outstanding experience. Joey's friendly and approachable demeanor made me feel instantly at ease. He has a unique talent for making customers feel special and valued. Joey's attention to detail and personalized service were truly exceptional. He went out of his way to understand my needs and preferences, ensuring that I felt like a favorite customer. His dedication and genuine care for his customers are evident in every interaction. What impressed me the most was his ability to listen to my specific needs and find the best deals that perfectly matched what I was looking for. His recommendations were spot-on, ensuring I got the best value for my money. Joey took the time to explain everything in detail, making sure I understood each step of the purchasing process and felt confident in my decisions. If you're looking for someone who combines professionalism with a personal touch, I highly recommend Joey. His warmth and commitment to excellent service made my experience truly memorable. Thank you, Joey, for going above and beyond!
Absolutely one of the best dispensary experiences I’ve had. The team at Ivy Hall runs a tight operation while still making the atmosphere feel welcoming and genuine. You can tell management actually cares about organization, customer flow, inventory accuracy, and overall guest experience instead of just pushing people through the line. Every visit has been consistent — knowledgeable staff, solid recommendations, fast service even during rushes, and a clean, well-maintained store. The front-of-house communication and teamwork stand out more than most dispensaries I’ve been to. Staff stays professional, approachable, and patient whether you’re a regular customer or completely new to cannabis. What really separates this location is the culture. There’s a balance between professionalism and personality that makes the experience feel elevated without being pretentious. Promotions are explained clearly, product knowledge is strong, and the employees genuinely seem invested in helping customers find what works best for them. If you’re in the area and want a dispensary that’s organized, efficient, and still has good energy, Ivy Hall Waukegan sets the standard.
I Went For The First Time With My Girlfriend The Other Day And Both Enjoyed The Experience And Service. Also Its Not That Far Of A Drive.
I love the atmosphere- the vibe inside. The staff was friendly and knew the customers by name. Zach was awesome!! My new go to!!
You have to come visit this dispensary. It outshines all the rest! Great Hours: open from 6am - 10pm (8pm on Sundays) Outstanding Deals: I can't find any better anywhere else. EVERYONE is so friendly, helpful, knowledgeable, and extremely dedicated to making your experience incredibly pleasant. The security team, cannabis advisors/senior cannabis advisors, agents in charge, managers/upper management, the very present/involved/hands-on owners and even the adorable shop dog, Emmy, constantly have smiles on their faces and put out good vibes, striving to bring smiles to all the customers as well. They are doing a great job! A Big Thank You to the entire Team!
Great new employee Nikki! What a great lady! Very knowledgeable and wow a fast learner! Shes worked at dispensaries before so she knows her stuff! Great addition to staff!
Staff always greets you with a smile and are super welcoming! They have a large variety of all types of products, with weekly and daily deals! Definitely worth a visit!
Beautiful place and atmosphere, everything felt very professional. All the employees were very friendly and helpful. Since they had a 15% off sale going on, I was told my first-time 15% discount can be used any time I come by again. Will definitely go here more!
Loved it here! The staff were so kind and helpful, relaxed and welcoming. The girl who checks your IDs when you first walk in was cheerful and she brightened up my day. The whole place is beautiful on the inside and CLEAN! And as a woman sometimes I feel intimidated going into dispensaries but Aroma Hill it wasn’t intimidating at all!! The service was so fast too, they had my products ready to go in a minute. Definitely will be coming back here from now on!
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
Great selection and convenient to shop at. Staff was helpful and warned me about a reward program which gave me a 10% discount on my order. Will def shop here again.
our budtender was awesome and recommended great weed Jay was our budtender
I stopped in to grab a GM of twenty-twenty BlueNana and check out my Birthday Goodies. The budtender, Rocky made my entire day! She must’ve sensed that I could use a lift, and she warmed my heart. Thank you Thank you Thank you!
I had my gallbladder removed yesterday and my Bud tender knew exactly what to recommend for pain, relaxation, AND inflammation. After trying it, he was absolutely right!! And, it was the store's 2nd year anniversary, so he kindly offered me a couple free things, also good for pain. Thank you so much!
Miguel was my bud tender and he is amazing! Took the time and listened to what I needed. Great place, it's my 1st go to. See ya again!
I went over like I do quite a bit and dealt with an amazing bundtender/woman Bree. A very bright, bubbly, beautiful welcoming smile, gorgeous..oh and by the way amazing hair..Just down to earth... super chill she made the experience wonderful and better than usual and the staff is amazing there. Great atmosphere. I can see why they gel well together. Thank you Bree! Made it great purchase in awhile. Keeep.up the great work!!
Highly recommended, great service, unbeatable deals. My favorite by far.
This place was super chill and the aesthetic was awesome inside! Played great music and service was helpful.
Elias was a great person to get help from he is one of the best employees
There are many offers available at the St Charles Zen Leaf. Medical Mondays is a great program. They even helped me with the process of obtaining a medical card. I visit the store weekly for medicinal cannabis. All staff is always friendly and helpful. Keep up the amazing service Raven!
I love the people here. They always know what to recommend for what I need, and I always look forward to seeing them! I especially want to recognize Tiela, Kevin, and Amanda for their helpfulness and expertise.
My experience at Jars in Muskegon Michigan is always fun, Autumn K. (48596) is always helpful and she finds the best deals for me and what i want personally! I just love her!
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