I’ve been coming here since they accepted debit cards like 5yrs ago. 95% of the staff is outstanding, but there are 2 people specifically who make it seem like they’re doing me a favor. When really, I probably spend enough in this place in a month to cover their months wage; you’re welcome. Don’t be surprised when I throw my card under the window again if you come at me with that annoyed-a** tone. 😘😘
Terrible communication. Placed an order later in the day, and I received a text telling me that they would let me know if anything changed and they wouldn’t be able to make a same day delivery. I waited until 11pm to text them and got no answer. Even when I’ve received orders before it takes 2-4hrs.
Very polite, knowledgeable, and helpful staff. My car actually died as I was leaving the parking lot, and someone came out to give me a jump. Couldn't thank them enough considering I live 20min away, but for the quality and consistency of the products provided by Monarch, it's well worth it. I would recommended Monarch to anyone looking for a professional dispensary experience.