May 15, 2021
That was the worst customer service I've ever received.
Staff behaving that rudely and inconsiderately after they made an error is completely unreasonable; no customer should have to experience that.
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Canna Cabana - Hamilton
3.1(16)
Free online ordering!
16 Reviews of Canna Cabana - Hamilton
3.1(16)
3.3
Quality
3.1
Service
3.0
Atmosphere
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May 15, 2021
March 15, 2021
Great service and environment, been to a lot of other dispensaries, but this one has everything I need. Will definitely be coming back for more!
January 26, 2021
TERRIBLE SERVICE!!! extremely slow line up, meanwhile you can see the staff inside talking and hanging out while their customers are in the freezing weather and snow. THEY SIMPLY DON'T CARE. There are a lot of other shops popping up in Hamilton, and they will be getting my patronage.
I called to cancel my order after waiting in the cold 20 mins, and didnt receive an apology or even an explanation. Just some stoned 20 year old saying "Oh, ok." - This is your customer service?!
I've bought from here many times in the past, but their service is declining while their market share grows, and I'm done. I hope this post redirects some people.
October 31, 2019
The best pot store in Ontario. Large, great selection, they do not check your ID at the door if you are 44 bold man, they respect your privacy. People working there know their stuff, and are very friendly. Shopped there 3 times already. Great place, absolutely love it. It is far from me but after visiting all the stores this is the best place for my needs. Accessories are not expensive in comparison with other places, also prices of herb I found a bit lower than other stores around.
August 22, 2019
Ideal location, knowledgeable and friendly staff.
July 30, 2019
Bought the shishkaberry Indica really helped with my pain and got a half decent sleep for once. Thank you for the recommendation. Will definitely buy it again. Great service and very helpful and knowledgeable, just an all around great atmosphere. Will definitely be back again
June 2, 2019
I’ll wait until more retail licenses are awarded and competition becomes a thing. Prices need to be reduced considering the the AGCO (supplier) is only charging $3-$4 per gram 🤔. Bonus for early stage applicants to reap rewards, but be prepared for a price decline within the next year
May 27, 2019
Prices are obscenely high, an absolute disgrace. Nobody gives a rats ass how fancy the packaging is,so why is this so important to the retailer? Minimum price of 11 bucks a gram, for stale, dry garbage. I'll stick to the black market! Not recommended, unless you're desperate, or a fool with your money. Extremely disappointed.
May 27, 2019
Great spot !
May 10, 2019
Layout could be improved, the basket/number system is tedious for everyone involved.
Quality was alright, nothing to write home about.
The prices oh goodness the prices! Absolutely insane, I weep for peoples wallets that frequent this place.